Operations Manager

Serenity Mental Health Centers • Lake Mary, FL

1d • $70,000 - $80,000

About The Position

Oversee daily clinic operations, lead teams, and drive operational performance in a fast-growing behavioral health organization. This role is ideal for operational leaders who thrive on structure, metrics, and continuous improvement — no healthcare experience required. Lead day-to-day clinic operations with a focus on efficiency and consistency Manage team performance, workflows, and operational outcomes Ensure patients receive timely, professional, and supportive care Healthcare experience is not required — we provide full training.

Requirements

• 3+ years of operations or people leadership experience
• Proven success managing performance, metrics, and process improvement
• Ability to lead teams in a fast-paced, high-volume environment

Nice To Haves

• Experience in healthcare, behavioral health, or service-based operations
• Background in hospitality, retail, call center, or multi-unit leadership
• Experience supporting change, growth, or scaling operations

Responsibilities

• Oversee daily clinic operations, staffing, and workflow execution
• Lead, coach, and hold team members accountable to KPIs and standards
• Monitor operational metrics and use data to drive improvements

Benefits

• 90% employer-paid medical, dental, and vision benefits
• 401(k) retirement plan
• 10 PTO days (15 after first year) + 10 paid holidays
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees