Operations Manager

Corneke Holdings•Union, MO

3d•$70,000 - $90,000•Onsite

About The Position

Join SERVPRO Team CHG — Where “Yes” Is Our Culture Working with SERVPRO Team CHG means saying yes — yes to hard work, yes to growth, and yes to helping people rebuild after some of their toughest days. When a disaster like water damage, floods, fires, or mold strikes, we’re the first step in helping customers get back to normal. It’s not easy work — sometimes it’s messy, unpredictable, and demanding — but it’s meaningful. Every day, we make a difference. Our team has grown tremendously over the past five years, and with that growth comes change, challenges, and opportunity. We’re not a big, faceless corporation — we’re a close-knit team that feels like family. We support each other, adapt quickly, and take pride in doing things the right way. If you’re looking for a routine, predictable job, this probably isn’t it. But if you’re driven, hungry to grow, and ready to live out our Culture of Yes: ✅ Yes to stepping up ✅ Yes to customers ✅ Yes to doing whatever it takes to get the job done right Then, WE WANT TO MEET YOU! It’s not always pretty, but it’s always important. We do everything from sewage losses to fire cleanups and mold remediation and more. Somebody has to help people through these terrible times, and we are proud to step in and help! Join us and help people rebuild what matters most. The Operations Manager will be report to the General Manger and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs.

Requirements

High School Graduate or GED Equivalent
Valid Driver’s License
2+ years of management experience
Must be knowledgeable in relevant computer applications
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law

Nice To Haves

At least one year of restoration industry experience preferred
IICRC certifications preferred
Experience in building a strong team with tangible leadership skills
Strong process and results driven attitude
Ability to multitask and to remain detail orientated

Responsibilities

Oversees the day-to-day operations of restoration crews including schedules & production levels
Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
Develop and implement processes to improve performance
Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas