Operations Manager

R+L Carriers•Ocala, FL

16d•Onsite

About The Position

The Operations Manager - Trucking will directly supervise assigned fleets and fleet managers. This role involves managing the activities and processes of the Fleet Management, After-Hours and Load Planning team to ensure high levels of communication, productivity, service, and safety. The Operations Manager will coordinate with various departments including Customer Service, Safety and Compliance, Recruiting, and Maintenance to ensure operational efficiency and regulatory adherence. This position also requires stepping in to provide hands-on coverage when needed and overseeing the training and onboarding of operations staff.

Requirements

2+ years as an Operations Manager in a 150+ truck, Trucking- Truckload operation with direct oversight of 3 or more fleets and fleet managers
5+ years as of Trucking- Truckload Fleet Manager/ Driver Manager or Planner.
5+ years of McLeod or similar TMS experience.
Strong knowledge of truckload transportation industry standards and Federal Motor Carrier Safety Regulations
Ability to effectively lead others, problem solve and work well in fast-pace, high-pressure situations.
Ability to communicate effectively with all levels of internal and external staff and business partners
Ability to multitask in a fast paced environment with rapidly changing priorities
Intermediate computer skills required including Microsoft Outlook, Word, and Excel

Nice To Haves

Refrigerated Truckload experience preferred.
Previous experience with McLeod TMS Software

Responsibilities

Manage the activities and processes of the Fleet Management, After-Hours and Load Planning team to ensure above average communication, productivity, service and safety in assigned areas of operation.
Coordinate with Customer Service leadership to ensure network needs and service levels are met.
Coordinate with Safety and Compliance team to ensure fleet compliance of all required company, state and federal regulations and guidelines.
Coordinate with Recruiting team to ensure all Driver position needs are clearly identified.
Coordinate with Maintenance team to ensure all required fleet maintenance needs are completed in a timely manner.
Step in and provide hands-on coverage when key team members are out.
Oversee training and onboarding of operations staff to ensure they have complete understanding of company processes, policies and systems.
Maintain a positive work atmosphere by acting and communicating in a professional manner.