Operations Manager

Dunavant Enterprises, Inc.•Pasadena, TX

3d•Onsite

About The Position

Assuring compliance of all safety and procedural requirements in order to exceed customer expectation while maintaining profits within the operations. Directing receiving, warehousing, and distribution supervisors, supervising staff and interacting with customers.

Requirements

Associate’s degree or equivalent from two-year college or technical school; or 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Strong decision-making skills
Ability to communicate effectively both orally and in writing
Ability to resolve customer/employee issues quickly and creatively in order to improve customer/employee satisfaction
Familiarity with Company services, office organization, and trucking operations
Strong organizational skills; attention to detail
Good computer skills: Microsoft Word, Excel, TMW

Responsibilities

Ensures the safety of all personnel on the site by assuring compliance with QMS, Safety and site-specific policies/procedures.
Assures operational compliance with OSHA and DOT regulations.
Establishes and monitors security procedures and protocols.
Provides on-going safety instruction to personnel as needed.
Reports all work-related injuries to upper management.
Ensures profitability of the particular facility by matching appropriate staffing levels and equipment to level of work required in the most cost-effective methods.
Utilizes maximum space allocation and overseeing the proper handling of the inventory.
Protect Management for new building start up.
Maintains building and equipment ensuring preventable repairs to property and equipment are completed on schedule.
Recognizes new business opportunities with current customers.
Monitors external vendors while on site.
Attends training workshops on OSHA and DOT procedures.
Reviews updates regarding changes in OSHA, DOT, IMDG, IATA requirements and information set regarding employment law.
Assists on short notice as required to meet all customer requirements.
Participates or leads on-site customer walk-through, inventory counts, or other customer needs as identified.
Schedules and assigns employees and follows up on work results.
Coaches, counsels, and disciplines employees.
Approves time.