Operations Manager (Future Opportunities)

Hillcrest Transitional Housing•Kansas City, KS

9d•Hybrid

About The Position

A local nonprofit is a regional leader dedicated to solving homelessness through proven methods that promote self-sufficiency. Serving over a thousand individuals and families annually across multiple residential sites, we are committed to making a lasting impact in our communities. The team is committed to moving individuals, youth and families from homelessness to self-sufficiency. Our employees are committed to service and embodying the organization's mission and values in all activities. All resources are leveraged in a manner that is strategic and cost effective to achieve our mission and goals. The Operations Manager must be a community advocate for our organization, our residents, and those in need of our services. We are seeking a passionate and qualified Operations Manager to join our team and contribute to the success of our transitional housing programs. The ideal candidate will play a crucial role in providing The Operations Manager will be responsible for providing awesomely effective formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels of the organization. The Operations Manager is a member of the organization's Admin Team, reporting directly to the Chief Financial Officer.

Requirements

Minimum of two-year experience in key functions of facilities management
Minimum of one year experience with Microsoft 365.
Minimum of one year experience with FreshService.
Minimum of one year's experience with Purchasing.
Knowledge of organizational effectiveness and operations management
Experience budgeting and forecasting.
Familiarity with business and financial principles
Excellent communication skills
Leadership ability
Outstanding organizational skills
Windows Computers – Familiar and comfortable using Windows based computers.
Microsoft Suite of Products – Demonstrated ability to utilize software and web-based applications such as Outlook, Word, Excel, and PowerPoint.
Ability to write reports and correspondence consistent with the duties of this position.
Ability to effectively present information and respond to questions, inquiries, and/or complaints.
Ability to learn and utilize office equipment, computers, and software especially as systems are upgraded.
Maintain appropriate confidentiality.
Excellent computer and keyboarding skills.
Proven work experience as Operations Manager or similar role
Knowledge of organizational effectiveness and operations management
Experience budgeting and forecasting.
Familiarity with business and financial principles
Excellent communication skills
Leadership ability
Outstanding organizational skills
Advocacy – advocates daily for our organization, our youths, and those in need of our services.
Trustworthy – We hold ourselves to the highest legal, moral, and ethical standards.
Fiscal Responsibility – We ensure that we are responsible with the resources graciously donated by our community to support our work.
Life Changers – staff are comfortable making important, life changing decisions daily.

Nice To Haves

Degree in Business, Operations Management, or related field

Responsibilities

Implement and maintain the right processes and practices across the organization.
Formulating strategy, improving performance, procuring material and resources and securing compliance.
Mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels of the organization.

Benefits

Paid training and onboarding.
Comprehensive health, dental, vision, life insurance, and long-term disability insurance available on the first day of month following hire.
The organization has defined medical contribution of $400 monthly.
Retirement savings plan (403b) with 3% company match after one year of continuous employment.
Match increases to 6% company match after five years of continuous employment.
Annual personal time off.
Paid parental leave after one year of continuous employment for up-to six weeks for birth, adoption, or placement of a child.
12 paid holidays + 1 Floating Holiday annually.
Established Employee Assistance Program and self-funded Employee Assistance Fund.
Discount of 25% at our Overland Park and Lee’s Summit Thrift stores.
Annual professional development opportunities.
Advancement opportunities within the organization.
Positive and collaborative work environment.
401(k) matching
403(b)
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Retirement plan
Vision insurance