Operations Manager
About The Position
Ready Steady Cargo is hiring a hands-on Operations Manager / Lead Driver to run day-to-day transportation operations while serving as our early-stage Driver Trainer and Safety Officer. This is a working-leader role: you’ll coach drivers, keep routes covered, prevent incidents, and step into a truck when needed to keep service on track. We’re a local transportation company partnering with a global freight operation, offering reliable year-round work and stable schedules. This role is primarily on-site in/around Tracy, CA, with some responsibilities that can be handled remotely (as operations allow).
Requirements
- 10+ years of professional driving/transportation experience (CDL or non-CDL depending on your fleet requirements)
- Experience leading teams in transportation/delivery operations, dispatch, logistics, or fleet leadership
- Proven ability to train drivers and hold a team accountable to safety and performance
- Strong documentation habits (training checklists, coaching notes, incident reports)
- Comfortable with early mornings, weekends, and peak periods as needed
- Valid driver’s license with clean driving record; able to pass background and drug screening (as applicable)
- Strong computer skills and comfort working in a partially remote environment
- Ability to learn new apps/software used for fleet monitoring, dispatching, safety, communication, and training
- Comfortable using handheld tech / smartphone apps (GPS, communication, reporting)
- Able to speak, read, and write in English to communicate with the public, understand road signs/signals, respond to official inquiries, and complete records
Nice To Haves
- Experience with DOT-style safety practices, hours-of-service awareness, or compliance documentation
- Experience leading a metric-driven team (attendance, on-time, safety)
- Bilingual (English/Spanish)
Responsibilities
- Own daily operations: dispatch readiness, coverage for call-outs, yard/terminal coordination, and end-of-day closeout
- Lead driver performance: ride-alongs, coaching, feedback, and corrective action when needed
- Serve as Driver Trainer: onboard new drivers, run behind-the-wheel evaluations, and sign off on readiness to operate independently
- Serve as Safety Officer: run safety huddles, enforce safe driving standards, track safety events, and drive prevention plans
- Monitor key metrics: on-time performance, attendance, route completion, safety events, customer issues, equipment condition
- Review driver performance daily and weekly, identify trends, and run targeted coaching to improve safety and service
- Investigate incidents (vehicle damage, injuries, customer complaints): document findings and implement corrective actions
- Maintain fleet readiness: pre-/post-trip compliance, defect reporting, and coordination of maintenance/repairs
- Keep records organized: schedules, timecards, training logs, coaching notes, incident documentation, compliance files
- Build a strong team culture: clear expectations, calm communication, and a “no shortcuts” safety mindset
- Drive when needed: in the initial months, be willing to cover shifts when drivers call out, and drive routes to learn the client operation and ways of working
Benefits
- W2 employment
- Paid time off (PTO) + paid sick time
- Health / dental / vision insurance
- 401(k) (if offered)
- Company phone stipend (recommended)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
