Operations Manager

Dollar Tree•Savannah, GA

14d•Onsite

About The Position

As an Operations Manager at one of Dollar Tree’s Distribution Centers, you’ll partner with other leaders to oversee safe, clean, and efficient receiving, order filling, and shipping operations in a high-volume, multi-shift environment. You’ll ensure work is performed according to SOPs while meeting productivity and quality goals and reinforcing Dollar Tree’s culture of safety, sanitation, and customer service.

Requirements

High school diploma or equivalent required
Minimum of five (5) years of distribution center management or operations experience, or equivalent
Good working knowledge of distribution center practices and procedures
Strong leadership, administrative, organizational, managerial, and communication skills
Strong analytical skills with the ability to interpret data and implement solutions
Ability to make independent decisions, solve problems, and accept accountability
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access)
Working knowledge of Warehouse Management Systems (WMS), such as AS400
Flexibility to work various shifts based on business needs

Nice To Haves

Bachelor’s degree in business administration, logistics, or a related field

Responsibilities

Coordinate and manage the filling of store orders, order selection, trailer loading, and related documentation
Monitor loads to ensure merchandise is loaded according to quality and stability standards
Coordinate and manage the flow of order selection functions from primary pick locations through outbound trailer close
Assist in coordinating replenishment cycles to ensure timely restocking of primary pick locations
Establish and monitor daily selecting and loading schedules to ensure adherence and proper resource utilization
Manage and coordinate the receipt, unloading, and checking of merchandise
Monitor inbound loads to ensure unloading priorities are followed
Coordinate the flow of reserve inventory from receiving docks to reserve locations
Monitor reserve areas to ensure orderly and accurate storage of merchandise
Establish and monitor daily receiving schedules to meet operational priorities and cost controls
Monitor and manage key productivity indicators including safety, financial, productivity, service, and people metrics
Ensure accuracy, housekeeping, damage reduction, and safety through enforcement of company standards
Foster a culture of safety, sanitation, integrity, and customer service
Manage the development, implementation, and administration of operational policies, programs, and systems across all shifts
Establish methods and procedures for departmental work activities and resolve operational issues
Partner with Human Resources on hiring, training, mentoring, evaluating, and developing associates
Carry out coaching, counseling, disciplinary actions, and employment recommendations as appropriate
Share information and anticipate communication needs of distribution center associates
Prepare operational statistics and reports for assigned functional areas
Perform work with minimal direction, exercising independent judgment and decision-making
Evaluate current processes, methods, and SOPs and recommend continuous improvement initiatives