Operations Manager

Steel Partners•Las Vegas, NV

2d•Onsite

About The Position

Responsible for managing and directing all aspects of operations of Distribution and Fulfillment Center. This position is responsible for the optimal performance of operations and distribution departments, continuous improvement, quality improvement initiatives, retention and morale, client satisfaction and KPI delivery. Must ensure that the processes, equipment, documentation, and personnel are in place to meet the business objectives of the company.

Requirements

Bachelors degree in business, supply chain/logistics, or related area.
Minimum of 5 years Operation Manager experience, with exposure to an ISO distribution environment, including successful management of a diverse staff of directly related experience.
Demonstrated expertise in warehouse systems and inventory practices.
Demonstrated results in Lean operations, six sigma, and driving process improvements.
Demonstrated ability to perform effectively deliver results working with cross functional teams.
Ability to work effectively with clients to resolve client and business issues.
Demonstrated excellent team facilitation skills, including the ability to lead, motivate, guide, listen to, and assist others in functioning as a team and in attaining organizational goals and department objectives.
Must be able to operate and train others on forklift and pallet jack operations.
Must be detail oriented and able to work in a fast paced environment under pressure.
Ability to work independently and be a self–starter.
Must have good time management skills.
Proficient PC skills, including Microsoft Office.
Ability to react to change productively and handle other tasks as required.

Responsibilities

Oversee all facility operations including Fulfillment, Production, and Reverse Logistics
Manages the process through supervisors and, in some cases, team leaders. Overall staff size normally includes full-time supervisors and direct labor employees (permanent and contract).
Ensures that processes are in place and works with QA on gap analysis and internal audits of those processes
Reviews or establishes staffing plans.
Determines or has major influence in employee hiring, training, evaluation, salary increases, promotions, and terminations.
Ability to labor plan all essential functions of an operation.
Work with engineers on project quotes and manufacturing layouts for kitting and refurbishment projects
Demonstrates financial responsibility, including budgeting and forecasting, financial controls, and expenses.
Initiate and communicate disciplinary action when needed.
Manage to customer SLA’s to ensure adherence to expectations