Operations Manager

Owen Health Care•Union, NJ

38d•Onsite

About The Position

As the Operations Manager for Owen Health Care Inc., you will lead agency-wide operations, supervise multidisciplinary teams, and help drive strategic growth while ensuring the delivery of high-quality, compliant services. This is an opportunity to play a key leadership role in an organization dedicated to improving the lives of individuals and families throughout New Jersey.

Requirements

Master's Degree in Social Work, Counseling, Psychology, Healthcare Administration, or a related field.
Minimum of three (3) years of healthcare management and leadership experience.
Experience supervising multidisciplinary teams and managing multiple service programs.
Strong knowledge of behavioral health, developmental disabilities, community-based services, and regulatory compliance requirements.
Excellent oral and written communication skills with the ability to present information effectively to staff, stakeholders, and community partners.
Proven ability to lead, motivate, and develop high-performing teams.
Strong organizational, problem-solving, and time management skills.
Ability to work independently while collaborating effectively across departments.
Professional demeanor, strong customer service skills, and a commitment to quality care.

Nice To Haves

Active clinical licensure preferred (LCSW, LPC, LMFT, or equivalent).

Responsibilities

Provide leadership and oversight for agency operations, including Behavioral Health Services, Developmental Disabilities Services (DDD), Children and Family Services (DCF), Applied Behavior Analysis (ABA), and Personal Care Assistance (PCA) programs.
Direct, coordinate, and supervise the daily operations of all agency service lines.
Provide leadership and supervision to management staff, supervisors, and program leaders.
Recruit, hire, develop, and retain qualified personnel to maintain appropriate staffing levels.
Establish, implement, and evaluate operational goals and objectives to support agency growth and service excellence.
Ensure policies and procedures are effectively implemented and continuously improved.
Monitor organizational compliance with state regulations, accreditation standards, and agency requirements.
Maintain oversight of client documentation and ensure compliance with DMHAS and agency standards.
Conduct clinical assessments, treatment planning, case management, and counseling services as needed.
Lead quality improvement initiatives, treatment team meetings, staff training, and performance improvement activities.
Manage staff development programs, orientation, continuing education, and mandatory training requirements.
Develop and implement marketing and growth strategies to expand agency services and community impact.
Assist with funding development activities, contract negotiations, grant opportunities, and affiliation agreements.
Participate in community outreach events, health fairs, educational programs, and networking opportunities.
Prepare monthly operational reports and program evaluations for agency leadership.
Serve in an on-call leadership rotation to support operational needs.