Operations Manager

Orchid•Detroit, MI

21h•Onsite

About The Position

The Operations Manager plays a critical leadership role in driving performance across the production floor, ensuring safety, quality, delivery, and productivity goals are achieved within a large and complex manufacturing area. This role provides leadership for both 1st and 2nd shift production operations, supporting frontline leaders and team members while maintaining a strong, visible presence. Working cross-functionally with Manufacturing Engineering, Quality, Supply Chain, and Human Resources, the Operations Manager executes site strategies related to manufacturing performance, capital equipment, and talent development. This leader is responsible for fostering a strong culture of accountability, engagement, and continuous improvement while ensuring daily operations run efficiently and effectively. The Operations Manager reports directly to the Site Leader and serves as a key driver in maintaining operational stability and supporting the success of the production teams.

Requirements

High School Or Equivalent
5+ Years of Experience in a Manufacturing Environment
3+ Years of experience leading hourly and salaried professional organizations
Active Learning - Extensive Experience
Accuracy and Attention to Detail - Extensive Experience
Coaching - Subject-Matter Expertise
Communication - Extensive Experience
Computer Knowledge - Extensive Experience
Decision Making and Critical Thinking - Extensive Experience
Effective Presentations - Extensive Experience
Information Capture - Working Experience
Interpersonal Communication - Extensive Experience
Leadership - Extensive Experience
Lean Manufacturing - Extensive Experience
Managing Multiple Priorities - Extensive Experience
Manufacturing Industry - Extensive Experience
Manufacturing Regulatory Environment - Extensive Experience
Manufacturing Safety - Extensive Experience
Operational Functions - Extensive Experience
Performance Management and Development - Extensive Experience
Quality Management - Extensive Experience
Problem Solving - Extensive Experience
Standard Operating Procedures - Extensive Experience
Team Management and Team Building - Extensive Experience
Time management - Extensive Experience

Nice To Haves

Bachelor
Master
Exposure to integrated business planning (Sales & Operations Planning process), quality system deployment, and lean manufacturing in an industrial setting
1+ Years of Experience Operating Machining Equipment in a Manufacturing Environment
Cross-functional Experience
Experience in a FDA Regulated Environment
Project Management Professional (PMP) - Practice Management Institute (PMI)

Responsibilities

Maintains a visible and engaged presence on the production floor, actively participating in team engagement initiatives, town halls, and site-wide communications to reinforce alignment, transparency, and a strong team culture.
Conducts regular check-ins with frontline leaders and team members to stay connected to daily operations, address concerns, reinforce expectations, and ensure consistent communication across shifts.
Manages operations in accordance with principles, policies and procedures established by the company.
Strives to meet and exceed budgeted production and financial goals.
Reviews production levels for on-time delivery and past due orders.
Analyzes aggregate capacity utilization on a regular basis and makes recommendations for the purchase of new equipment.
Integrates Lean thinking into the culture and organization.
Leads continuous improvement projects and execution of capital projects.
Interacts with and positively influences current and potential customers during site visits.
Maintains a safe work environment and ensures health, safety, and environmental procedures are consistently followed.
Develops and launches short and long-term manufacturing plans, ensuring fulfillment of customer and quality expectations.
Contributes information and analysis to strategic plans and reviews; preparing and completing action plans; implementing appropriate countermeasures for KPIs; identifying and resolving problems.
Works with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the company's growth objectives.
Leads and develop team members following the One Orchid global talent management approach to select, manage, and develop our best team.
Ensures the growth of our positive business culture through behaviors that align with our core values and leadership competencies.
Ensures Performance Goals aligned to support business goals are established and communicated throughout the organization.
Ensures team members have the required knowledge and skills prior to performing job duties independently, including conducting, documenting and evaluating training effectiveness.