Operations Manager (CL) - Melrose Park, IL
About The Position
CEVA Logistics is seeking an Operations Manager to oversee site operations, ensuring a consistent high level of service, profitability, and cost efficiency, while adhering to all applicable company and regulatory requirements. This role involves leading and directing inbound/outbound logistics operations, managing staff to meet customer standards, and maximizing profitability through superior customer service and effective communication. The position also requires managing revenue and expenses to budget, planning daily staffing, ensuring safety protocols are followed, maintaining a safe working environment, overseeing administrative functions, and coaching/mentoring direct reports.
Requirements
- High School Diploma or GED
- Minimum five years related experience
- Minimum three years supervisory or managerial experience
- Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
- Ability to allocate work assignments
- Demonstrated experience in managing the financial aspects of a department
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Valid state issued Driver's License
- Forklift Driver Certification
Nice To Haves
- Bachelor’s Degree in Transportation, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education
- Three years of industry experience preferred
- Other professional certifications may be required
Responsibilities
- Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards.
- Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer.
- Manage revenue and expenses to budget constraints.
- Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
- Ensure directives, rules and procedures are communicated to all operations' staff.
- Ensure safety methods, practices and programs are implemented and maintained.
- Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools.
- Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance and ensuring all office and warehouse equipment is properly accounted for and in safe working condition.
- Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
- Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform with discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
- Pet insurance
- Multiple health plans (company contribution to health savings account)
- Prescription coverage
- Dental coverage
- Vision coverage
- Company paid life insurance
- Company paid accident insurance
- Company paid short- and long-term disability coverage
- Employee assistance plan
- Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan
- 401(k) with company match
- Flexible Paid Time Off programs including company paid holidays
- Tuition reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
