Operations Manager

GDI Integrated Facility Services•Mount Pearl, NL

106d

About The Position

GDI provides best in class integrated, high level, facility maintenance services to the United States and Canada. We have more than 30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we offer unrivaled client experience and satisfaction. Summary of Position: Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration. Build strong relationships, listen intently, and utilize clear & transparent communication. Complete accountability for all accounts, including setting and maintaining quality standards, building performance and maintaining the integrity of the account. Liaise with clients providing updates on a regular basis Hire, train, monitor, evaluate and discipline staff for all buildings. Monitor all building sites for new developments and changes. Administer payroll, transfers and terminations for all accounts. Monitor and control labour hours/dollar budgets for all accounts. Coordinates and organizes additional or project work at various sites. Complete logs and inspections to ensure accurate paper trail of work performed. Monitor and inspect buildings for additional services or “extras.” Develop and maintain on-going working relationship with property management/tenants. Perform quality assurance inspections and prepare monthly reports. Ensure that all requirements of the Occupational Health and Safety Act are followed. Ensure that all requirements of the Employment Standards Act are followed. Other duties as assigned.

Requirements

3 or more years of experience in a Janitorial/Cleaning industry with exposure and experience in an Operations environment along with labour relations, represented employees and members.
Capable of managing a budget for key accounts including labour, supplies and other sales related requests.
Ability to recruit, train and develop staff and allocate resources according to scheduling requirements.
Fluency in English both written and oral is mandatory, and any other languages are an asset.
Technical skills include; ability to use MS Office suite of software, familiarity with janitorial equipment is a requirement.
Ability to travel and conduct regular site visits is mandatory therefore a vehicle or License in good standing, along with a clean driver abstract is required.
Must be able to pass a Criminal Record Check.

Responsibilities

Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration.
Build strong relationships, listen intently, and utilize clear & transparent communication.
Complete accountability for all accounts, including setting and maintaining quality standards, building performance and maintaining the integrity of the account.
Liaise with clients providing updates on a regular basis
Hire, train, monitor, evaluate and discipline staff for all buildings.
Monitor all building sites for new developments and changes.
Administer payroll, transfers and terminations for all accounts.
Monitor and control labour hours/dollar budgets for all accounts.
Coordinates and organizes additional or project work at various sites.
Complete logs and inspections to ensure accurate paper trail of work performed.
Monitor and inspect buildings for additional services or “extras.”
Develop and maintain on-going working relationship with property management/tenants.
Perform quality assurance inspections and prepare monthly reports.
Ensure that all requirements of the Occupational Health and Safety Act are followed.
Ensure that all requirements of the Employment Standards Act are followed.
Other duties as assigned.