Operations Manager

8 Bridges Talent Partners•San Francisco, CA

7d•Hybrid

About The Position

We don’t just create housing, we create homeownership opportunities for low and moderate income residents. Join our movement! ABOUT THE SAN FRANCISCO COMMUNITY LAND TRUST The San Francisco Community Land Trust (SFCLT) is a nonprofit organization whose mission is to create permanently affordable housing for low-to-moderate-income people through community ownership of the land. Guided by the principles of anti-displacement and racial justice, SFCLT stabilizes neighborhoods and creates greater access to housing and homeownership opportunities with a focus on BIPOC communities previously excluded from access to wealth, and in particular, access to homeownership opportunities. SFCLT currently owns and operates 16 permanently affordable properties throughout San Francisco, including Chinatown, the Mission, the Tenderloin, the Richmond, South of Market, and Russian Hill. ABOUT THE OPERATIONS MANAGER ROLE SFCLT is seeking an Operations Manager to oversee the organization's core administrative and operational functions. Reporting to the Executive Director, this role is responsible for ensuring the smooth execution of day-to-day operations across human resources, office management, technology systems, board administration, finance support, and organizational events. This is a highly collaborative, detail-oriented role that serves as the operational backbone of the organization. The Operations Manager develops and maintains efficient systems, coordinates cross-functional workflows, and ensures staff have the tools, resources, and support they need to do their best work. By managing recurring operational processes with accuracy and consistency, this role enables the Executive Director to focus on strategic leadership and organizational growth.

Requirements

Minimum of 5 years of operations, office management, human resources, nonprofit administration, or related experience.
Experience coordinating HR administration, employee onboarding, benefits administration, and payroll processes.
Experience managing office operations, facilities, vendors, and organizational systems.
Strong technology skills and experience with workplace platforms such as Google Workspace, BambooHR, Bill.com, Asana, Zoom, QuickBooks, or similar systems.
Commitment to social justice and experience working alongside communities impacted by displacement, housing insecurity, or systemic inequities is highly valued.

Nice To Haves

Experience working in nonprofit organizations is preferred.

Responsibilities

Coordinate employee onboarding, benefits administration, payroll support, performance review logistics, and maintain accurate employee records in BambooHR.
Support professional development tracking and help ensure HR processes are completed accurately and on schedule.
Manage office systems and technology, coordinate IT support with external vendors, oversee software administration, support organizational security practices, and continuously improve operational processes and workflows.
Oversee daily office operations, including office supplies, kitchen inventory, mail, facilities maintenance, vendor relationships, and ensuring staff have a welcoming, organized, and functional workplace.
Support the Board of Directors by coordinating meeting materials, board communications, annual compliance documentation, board stipends, conflict of interest forms, onboarding new board members, and other administrative processes.
Assist with annual operational budgeting, expense management, accounts payable approvals through Bill.com, Spend & Expense administration, corporate credit card management, and coordination with the Finance and Accounting teams to support accurate financial operations.
Coordinate logistics for organization-wide events, including the Staff Retreat, Annual General Meeting, and other internal gatherings that strengthen collaboration and organizational culture.