Operations Manager

Menasha Corporation•Brampton, ON

6d•Hybrid

About The Position

Menasha Corporation is seeking an Operations Manager to manage the day-to-day activities of an organization's operations department. This role involves assisting in the evaluation of current and proposed systems and procedures, recommending changes, and aiding in the implementation of new processes. The Operations Manager will also be responsible for developing and maintaining favorable relationships with existing clients to increase revenue and ensuring that organizational goods and services consistently meet client needs. The expected compensation for this position is $120,000 - $140,000.

Requirements

Bachelor’s degree
Minimum of 6 years of management experience working in operations in the packaging industry
Extensive knowledge of corrugated and/or packaging industry, solid financial knowledge, production management and warehouse inventory control experience
Knowledge of methods, accepted practices, considerations and regulatory requirements associated with safety and protection of workers, environment and site
Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials throughout the manufacturing cycle
Knowledge of day‐to‐day and strategic issues, operational requirements and management of a manufacturing facility
Knowledge of the existing and planned approaches and methods for manufacturing products or product components
Knowledge of and ability to use and influence organization's policies, standards and procedures guiding manufacturing processes
Ability to lead people and get results through others
Ability to think ahead and plan over a specific time span
Ability to establish high performance teams and a strong team player
Ability to demonstrate honesty, integrity, and strong ethics
Ability to take proactive action to meet needs of customers
Ability to cultivate relationships through strong interpersonal skills
Ability to work effectively within the team and across organizational boundaries as required
Ability to identify and develop potential opportunities for growth and value
Ability to collaborate with team to develop and utilize best practice selling approaches
Ability to meet customer expectations

Nice To Haves

Strong packaging industry knowledge and sales experience to identify, contact, and influence customer’s key decision makers with regards to our resources and offerings
Highly skilled at cultivating partnership-type relationships with client management
Pro-active with respect to providing timely feedback regarding sales activities, contacts, meetings, and opportunities identified, resources required and action steps necessary
Excellent leadership and coordination skills to introduce our expertise to ensure maximum account penetration
Knowledge of sales processes and tools to increase sales revenue through maximizing corporate resources and shortening sales cycles

Responsibilities

Establishes operational strategies to assure company objectives in the areas of safety, productivity, quality, customer service, sales, human capital, cost and profitability.
Accountable for assigned site’s key performance metrics including machine and labor efficiencies and provides guidance to departmental leaders to ensure scorecard objectives are met.
Proactively monitors site capacity and collaborates with other sites on scheduling optimization to meet internal and external customer on‐time‐delivery demands.
Conducts equipment feasibility studies and makes recommendations for investment; works with Finance to prepare capital expenditure plan and is accountable for payback expectations.
Collaborates with cross‐functional leaders to set continuous improvement initiatives to drive operational excellence.
Prepares and manages the annual financial plan and monitors performance through forecasting and/or other company reports.
Ensures the overall maintenance and security of facilities, grounds, utilities and equipment.
Provides guidance on staffing, training, employee relations and performance management to develop and enhance the Operations function, working closely with direct reports.
Interacts with key stakeholders to provide technical support, explore new business opportunities, and/or resolve order problems or complaints.
Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications.
Assume overall responsibility for the relationship and operational care of assigned customer to ensure complete customer satisfaction and act as a liaison between internal customer departments.
Ensures and supports to make sure Food safety, Quality, HACCP and GMP is always followed.