Operations Manager

UlineWashington, DC
Onsite

About The Position

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. The company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience, ensured by a dedicated team working together for fast, reliable delivery and legendary customer service. This role is for an Operations Manager at Uline's rapidly growing Washington branch, where the individual will drive the delivery of excellence and lead and influence a high-performing team.

Requirements

  • Bachelor’s degree.
  • 5+ years experience in operations or general management.
  • Experience supervising personnel.
  • Limited overnight travel.

Nice To Haves

  • Warehouse, call center and / or sales experience

Responsibilities

  • Oversee operations of Uline’s Washington branch, including the Warehouse, Customer Service, Sales, HR, IT and Facilities departments.
  • Supervise branch departments to consistently ensure impeccable customer service.
  • Ensure the 1-million-square foot distribution center grounds always exceed company standards.
  • Support recruitment and retention of top-tier talent and assist with employee relations.
  • Provide hands-on senior management and drive accountability through performance feedback.

Benefits

  • Complete health insurance coverage
  • 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays
  • Generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Best-in-class, clean, modern facilities.
  • First-class fitness center.
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