Operations Manager

PROF TRANSIT MGMT•Tucson, AZ

16d•$71,339 - $89,173•Onsite

About The Position

The Operations Manager is responsible for managing personnel by monitoring and directing the tasks and assignments of supervisors/dispatchers. This role involves notifying personnel of policy or operational changes, ensuring timely completion of road checks, reviews, corrective case interviews, and incident reports. The Operations Manager will assist Risk Management in ensuring safety procedures are followed and coordinate communications between departments. Additionally, this position supervises the maintenance and operations of operational software systems, reviews and investigates disciplinary matters (including attendance, complaints, and potential violations of the bargaining unit agreement and Code of Conduct), and supervises subordinate staff through performance evaluations, hiring and termination recommendations, and completion of personnel-related forms and documents.

Requirements

High school diploma
Four years’ experience in the transportation industry
Intermediate computer skills
Background investigation
Pre-employment drug screen

Nice To Haves

Two years of college may substitute for up to two years of the required experience
Trapeze and Microsoft Office experience preferred
Previous supervisory experience is a plus

Responsibilities

Manages personnel by monitoring and directing the tasks and assignments of the supervisors/dispatchers.
Notifies personnel of policy or operational changes.
Ensures road checks, reviews, corrective case interviews, and incident reports are completed in a timely manner.
Assists Risk Management in ensuring that safety procedures are followed.
Coordinates communications between departments.
Supervises the maintenance and operations of operational software systems.
Reviews and investigates disciplinary matters, including attendance, complaints, and possible violations of the bargaining unit agreement and Code of Conduct.
Supervises subordinate staff by evaluating performance, making hiring and termination recommendations, completing/routing all required personnel-related forms and documents, and performing other duties as assigned.