Operations Manager

Onni Group • Phoenix, AZ

12h

About The Position

The Operations Manager plays a key support role in ensuring the smooth and efficient day-to-day operations of the organization across multiple business lines. This position is responsible for coordinating projects, managing vendor relationships, tracking contracts, and providing administrative and operational support to internal teams and leadership. The ideal candidate is highly organized, detail-oriented, and comfortable working in a dynamic environment where priorities can shift. This role serves as a central point of contact for both internal and external stakeholders, helping to drive consistency, accountability, and operational excellence across the business.

Requirements

• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
• Effective written and verbal communication skills
• Ability to adapt quickly to changing priorities, new tools, and evolving business needs across a diverse range of operational functions
• Proficiency in project management or task tracking
• Ability to prepare clear and accurate reports, summaries, and documentation
• Experience working with shared drives and document management systems
• Ability to work independently and collaboratively in a fast-paced, multi-faceted environment
• Knowledge of general accounting and invoicing practices
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Demonstrated ability to leverage AI tools (such as Claude, ChatGPT, or Copilot) to improve efficiency in documentation, reporting, and communication

Responsibilities

• Oversee day-to-day office operations including supplies, facilities requests, and equipment
• Maintain organized records, shared drives, and internal documentation systems
• Help develop and maintain operating procedures to ensure consistency across business lines
• Process invoices, expense reports, and purchase orders in a timely and accurate manner
• Track operational metrics across business lines and compile data for monthly reporting and leadership summaries
• Manage vendor and partner relationships, following up on action items, deliverables, maintenance, and service requests
• Coordinate installation, maintenance, and service requests for EV charging infrastructure
• Assist in resolving customer or tenant issues and escalations
• Assist in the preparation, organization, and tracking of contracts across business lines
• Assist in planning and coordinating projects across multiple business lines, ensuring alignment on scope, timelines, and resources
• Serve as a point of contact for internal and external stakeholders, ensuring timely and professional communication.

Benefits

• Choice of benefits package (PPO, HSA, HMO) with costs ranging from no cost to $35 or $100 per pay
• 3 weeks PTO
• Annual education allowance of up to $1,000
• Referral program
• Residential housing discount after 1 year of continuous employment
• Friends and family rates for Hotel Properties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed