Operations Manager

County of Blair • Altoona, PA

8d • $50,229 • Onsite

About The Position

The County of Blair is looking for a dedicated Operations Manager to provide direction, oversight, and technical guidance supporting the daily operations of the 911 Center’s dispatch responsibilities. Manages the training and integration of new telecommunicator staff.

Requirements

• High school diploma or equivalency degree.
• Five years of experience in a dispatch/911 environment.
• At least two years of experience supervising telecommunicators.
• Must meet minimum requirements as a certified telecommunicator.
• Must maintain active certifications in: CPR, AED, Emergency Medical/Police/Fire Dispatching (EMD/EPD/EFD), and Hazmat training.
• Must be certified through CLEAN/NCIC.
• Working knowledge of Computer-Aided Dispatch (CAD) required.

Responsibilities

• Provide direction, oversight, and technical guidance supporting the daily operations of the 911 Center’s dispatch responsibilities.
• Manage the training and integration of new telecommunicator staff.

Benefits

• 90% employer-paid PPO healthcare with vision and three-tier prescription components
• Pension plan
• Public employer's equivalent of 401(k) plan
• Short-term disability
• Term life insurance
• A menu of voluntary benefits that includes dental and Aflac
• 14 annual paid holidays
• Other time-off provisions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED