Operations Manager

Inframark • Richmond, TX

1d

About The Position

The Operations Manager is responsible for overseeing the daily operations and maintenance activities of water and wastewater plants. A water/wastewater license is required.

Requirements

• BA/BS in related field and 5-7 years water/wastewater experience.
• Two years previous supervisory experience required.
• Valid Driver’s License (CDL preferred).
• Water/Wastewater Operator’s License specific to state and site specific requirements.
• Other licenses may vary according to specific site and assignments.
• Advanced proficiency with Microsoft Office applications & internet.
• Ability to work with basic office equipment & phone systems.
• Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.
• Proficiency completing all regulatory documentation, reports and correspondence.
• Communicates clearly & professionally.
• Contributes to a positive internal & external customer experience.
• Maintains composure in challenging situations.
• Collaborates with others.
• Asks for constructive feedback.
• Promotes a culture of diversity, respect & accountability.
• Challenges other through productive discussion.
• Pays attention to detail.
• Identifies & solves complex issues.
• Thinks “big picture” when assessing problems/opportunities.
• Develops innovative & creative solutions.
• Follows all company policies & SOPs.
• Delegates, prioritizes & manages the work of others.
• Balances competing priorities, scheduling issues & deadlines.
• Delivers effective feedback.
• Manages cost, quality & expedience.
• Motivates & empowers others.
• Acts in accordance with company vision, mission & values.
• Takes accountability for own performance.
• Willing to take on additional assignments.
• Seeks out opportunities for leadership & development.
• Trains, coaches & mentors others.
• Champions change.

Responsibilities

• Leads his/her team of operators in all aspects of people management including: hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations.
• Monitors and reviews staff work and coaches appropriate improvement.
• Ensures that all SOPs are followed and DOT, OSHA and other requirements are met.
• Communicates with account managers on a weekly basis regarding ongoing operations.
• Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.
• Manages maintenance of all trucks and equipment, including capital budgeting.
• Creates and manages operational budget.
• Creates monthly operations reports.
• Assesses operational performance and implements continuous improvements.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager