Operations Manager

U.S. Bank • Jacksonville, FL

7d • Onsite

About The Position

Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s). Ensures quality service and effective operations support for all assigned internal and external customers. Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees. Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units. This position is is an onsite role requiring 5 days working onsite per week at our designated Jacksonville, FL office.

Requirements

• Bachelor’s degree, or equivalent work experience
• Typically three or more years of relevant experience

Nice To Haves

• Familiarity with Tungsten Total Agility
• Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
• Understanding of applicable Federal and State laws and regulations
• Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
• Good organizational, managerial and project management skills
• Well-developed customer relations skills
• Excellent interpersonal and verbal and written communication skills
• Excellent supervisory and management skills
• Ability to manage multiple tasks

Responsibilities

• Manages and coordinates the operational activities for assigned functional area(s)/region(s).
• Ensures quality service and effective operations support for all assigned internal and external customers.
• Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees.
• Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility.
• Participates in the review and improvement of operational systems and procedures relevant to assigned units.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• 401(k) contribution and pension

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree