Operations Manager - Floor

Walmart•Carrollton, GA

1d•Onsite

About The Position

This position involves driving and implementing business plans to achieve facility goals, including production, quality, and safety, and implementing operational improvements. The role requires forecasting staffing, workload, and performance results, as well as preparing and analyzing business reports to identify operational improvements. The manager will monitor and ensure compliance with company standards, policies, and procedures, and resolve associate, customer, and supplier concerns. A key aspect is supervising and managing associates and leaders, providing direction, feedback, training, and participating in hiring and promotion processes. The role emphasizes respecting individuals by building high-performing teams, embracing diversity, fostering a culture of belonging, and creating opportunities for growth. It also requires acting with integrity, maintaining high ethical standards, modeling Walmart values, and contributing to Walmart's goal of becoming a regenerative company. The manager is expected to serve customers by delivering results, adapting to customer shopping habits, and making data-driven decisions. Finally, the role encourages striving for excellence through curiosity, continuous improvement, adopting new technologies, and supporting others through change. Walmart aims to reinvent the shopping experience, with associates playing a crucial role in shaping the future of retail and improving lives globally.

Requirements

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements
Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety)
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation
Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback, identifying training and development needs and providing opportunities for learning and growth, teaching, supporting, and modeling Logistics and company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers
Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform
Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving)
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans
Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)