Operations Manager

iHeartMedia • Brunswick, GA

17d • Onsite

About The Position

iHeartMedia is seeking an Operations Manager to lead strategy, elevate performance, and inspire high‑impact teams. This leader will drive ratings growth across broadcast, digital, and live events while ensuring the highest quality standards and protecting station licenses. The OM partners closely with the Market President and VP of Sales to fuel revenue growth, strengthen brand identities, and deliver exceptional audience experiences. This role sets the tone for the market — modeling iHeartMedia’s values, developing talent, and ensuring our programming consistently performs at the highest level.

Requirements

• Experience in programming and digital brand management.
• Understanding of the markets, listeners, and competitors to drive optimum ratings growth.
• Understanding of industry trends and revenue drivers.
• Ability to create and develop a brand that engages audiences.
• Strong organizational skills and an ability to multi-task.
• Strong analytical, decision-making, and problem-solving skills.
• A strong talent mindset – exceptional people management and team performance/coaching experience.
• Knowledge of FCC rules and regulations.
• Proven ability to lead and execute in a fast-paced environment.
• An undergraduate degree or appropriate combination of education & experience is required.

Nice To Haves

• Respect for others and a strong belief that others should do this in return
• Demonstrated initiative and achievement-oriented leadership
• Ability to manage several projects at a time
• Growth mindset and desire for continued knowledge sharing and learning
• Understanding of impact of your own decisions and decisions of your team
• Strong business insights that contribute to resolving complex problems
• Catalyst for new and innovative ideas
• Ability to identify and support new opportunities for continued improvement across business
• Ability to interact with individuals of all levels and maintain professional relationships
• Strong relationships with other leaders with the ability to manage external business partners where appropriate

Responsibilities

• Lead strategy and execution for all programming
• Identify, develop, coach, and manage Promotions staff, Digital leads, and On‑Air Talent.
• Analyze ratings and market research to grow audience, identify risks/opportunities, and drive ratings performance.
• Monitor competitive activity and develop strategies to outperform the market.
• Partner with Air Talent, Promotions, and Digital teams to strengthen audience engagement and build brand presence across broadcast, digital, and live events.
• Ensure ongoing investment in original digital content by working closely with On‑Air Talent and Program Directors.
• Support the design and execution of live events in the market.
• Oversee day‑to‑day programming operations, including productivity, cost management, technology, production capabilities, and FCC compliance.
• Provide visible leadership, clear communication, and development opportunities for all direct reports.
• Drive results through your team, holding them accountable to business metrics and ensuring alignment with sales efforts.
• Collaborate with central programming resources and leverage shared expertise to elevate market performance.
• Actively support the Market President and VP of Sales in driving revenue growth, including joining sales calls to provide brand and product expertise.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree