Operations Manager
Lacuna Autism Services LLC•Colorado Springs, CO
•$45,000 - $50,000•Onsite
About The Position
The Operations Manager is responsible for overseeing the day-to-day administrative and operational functions of assigned clinic locations. This role ensures the efficient and compliant operation of the clinic while supporting clinical teams in delivering high-quality Applied Behavior Analysis (ABA) services.
Requirements
- Strong organizational skills
- Communication skills
- Ability to manage multiple priorities in a fast-paced healthcare environment
Responsibilities
- Oversee daily clinic operations, including scheduling, client onboarding, and administrative workflows
- Ensure operational readiness and efficiency across all assigned locations
- Maintain accurate records, documentation, and reporting in accordance with company policies and regulatory requirements
- Support implementation and adherence to company policies, procedures, and operational standards
- Provide support, guidance, and oversight to staff and collaborate with clinical leadership
- Partner with leadership and support teams to ensure business and clinical needs are aligned, including support for recruitment and onboarding of clinical staff
- Monitor staff performance and support a positive, professional work environment
- Ensure adequate staffing levels to meet operational needs
- Partner with clinical leadership to support adherence to clinical standards and ensure a safe, organized environment for service delivery
- Assist in maintaining compliance with all applicable healthcare regulations and internal clinical protocols
- Support coordination between clinical teams and administrative operations
- Monitor key performance indicators (KPIs) related to clinic performance, including census, scheduling efficiency, and operational productivity
- Support financial oversight functions such as billing coordination, expense tracking, and resource allocation
- Identify operational improvements to enhance efficiency and support business objectives
- Support relationships with clients, families, and external partners
- Address operational concerns and escalate issues as appropriate
- Assist in maintaining a positive and professional presence within the community
- Ensure compliance with all company policies, state regulations, and healthcare standards
- Maintain a safe working environment for staff and clients, including adherence to workplace safety protocols
- Report incidents and support appropriate follow-up as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
