Operations Manager

Boar's Head Brand•Petersburg, VA

10d•Hybrid

About The Position

Directs and coordinates the daily activities of the manufacturing areas to include meat manufacturing and sanitation to meet or exceed plant’s KPIs in order to achieve business results. Essential Functions Ensure attainment and quality of products in order to achieve distributor/customer total satisfaction. Take corrective measures to address any gaps within area of responsibility. Supervise and provide directions for team members engaged in production, sanitation, cooking and chilling. With support from HR and L&D, build and maintain an effective supervisory team. Analyze operation on a continual basis to improve costs, quality and service. Evaluate staffing needs on a weekly basis. Build an effective relationship with internal and external customers. Work closely with the USDA Inspector to ensure that all USDA Regulations are adhered to and deficiencies are corrected in a timely manner. Review USDA NR reports and learn to respond to the corrective actions necessary in a timely manner. Actively participate in the research, justification, and implementation in long-range planning of the facility. Establish goals for self and team to align with plant objectives. Cascade goals to supervision team for alignment and successful execution. Actively participate/support in the management of department functions that include the following: Production Scheduling, Purchasing, Shipping and Receiving, Area Sanitation, Heat Processing, Product Chilling and other duties as assigned by the Assistant Plant Manager. Assist in the training and development of all employees in area of responsibility, specifically Supervisors and Lead Persons. Ensure cross training of employees on premium jobs is being accomplished. Ensure Standard Operation Procedures (SOP), Good Manufacturing Practices (GMP), Quality Assurance Programs and Hazard Analysis Critical Control Process (HACCP) are being followed. Ensure all sanitary, quality and consistency requirements are met in area of responsibility. Participate in the development, implementation and maintenance of Total Quality Management (TQM) process. Direct and enforce the Safety Program in area of responsibility. Actively participate in capital expenditure requisitioning process, budgeting and goal setting. Partner with Maintenance and Reliability teams to ensure required preventive maintenance is being performed on all department equipment. Ensure all rules, policies and regulations of Company are enforced. Attend the staff meeting on a daily basis and be a part of conducting the daily Supervisors meeting. Ensure smooth transition and communication system is in place between shifts. Perform other duties as needed.

Requirements

Bachelor’s degree or equivalent work experience/knowledge.
Three (3) to five (5) years of related industry experience, preferably in food plant sanitation, smokehouse operations, and meat-processing production.
Ability to communicate in a clear and concise manner and ensure understanding from all levels across the organization.
Basic math skills and ability to perform calculations of formulations, ingredients, yields, man-hours, etc.
Ability to create, read, and analyze charts, graphs, and logs.
Ability to deal with multiple personalities.
Sound judgment in decision making.
Ability to prioritize needs in a crisis time.
Ability to prioritize the needs of the daily production schedule.
The ability to be on your feet and walking the facility for lengthy time periods.
Able to work in a cold, wet meat processing environment.
Ability to lift up to 30 lbs.

Nice To Haves

Exposure to and/or experience in Quality Assurance, Total Quality Management (TQM), Hazard Analysis Control Critical Process (HACCP) and Safety.
English/Spanish bilingual.

Responsibilities

Ensure attainment and quality of products to achieve distributor/customer total satisfaction.
Take corrective measures to address any gaps within area of responsibility.
Supervise and provide directions for team members engaged in production, sanitation, cooking and chilling.
Build and maintain an effective supervisory team with support from HR and L&D.
Analyze operations continually to improve costs, quality, and service.
Evaluate staffing needs on a weekly basis.
Build effective relationships with internal and external customers.
Work closely with the USDA Inspector to ensure USDA Regulations are adhered to and deficiencies are corrected promptly.
Review USDA NR reports and respond to corrective actions in a timely manner.
Participate in the research, justification, and implementation of long-range facility planning.
Establish goals for self and team to align with plant objectives and cascade them to the supervision team.
Manage department functions including Production Scheduling, Purchasing, Shipping and Receiving, Area Sanitation, Heat Processing, and Product Chilling.
Assist in the training and development of all employees in the area of responsibility, specifically Supervisors and Lead Persons.
Ensure cross-training of employees on premium jobs.
Ensure Standard Operation Procedures (SOP), Good Manufacturing Practices (GMP), Quality Assurance Programs, and Hazard Analysis Critical Control Process (HACCP) are followed.
Ensure all sanitary, quality, and consistency requirements are met in the area of responsibility.
Participate in the development, implementation, and maintenance of the Total Quality Management (TQM) process.
Direct and enforce the Safety Program in the area of responsibility.
Participate in capital expenditure requisitioning, budgeting, and goal setting.
Partner with Maintenance and Reliability teams to ensure required preventive maintenance is performed on department equipment.
Ensure all rules, policies, and regulations of the Company are enforced.
Attend daily staff meetings and conduct daily Supervisors meetings.
Ensure a smooth transition and communication system is in place between shifts.
Perform other duties as needed.