Operations Manager

Rain For Rent•Los Angeles, CA

8h•$96,000 - $120,000•Onsite

About The Position

The Operations Manager will assist the Branch Manager in planning and executing day-to-day branch operations. This includes scheduling employees, procuring and maintaining rental equipment, and completing essential documentation for billing purposes. The Operations Manager is responsible for all physical operations at a branch level, and all field employees report to this role. Rain for Rent is a leading provider of temporary liquid handling solutions, known for systems engineering expertise and cost-effective problem-solving. Founded in 1934, the company has a rich legacy and operates over 70 locations across the U.S., Canada, and the UK. Core values include hard work, honesty, integrity, commitment, and good stewardship. The company is committed to safety, efficiency, and exceeding customer expectations.

Requirements

Assist Branch Manager with all aspects of Branch operations.
Supervise branch field and operations personnel to meet or exceed internal and external customer satisfaction.
Accurate, timely and positive interaction with customers and personnel through written, verbal and/or face to face correspondence.
Assures that all rental equipment is repaired, maintained, modified, licensed and registered as needed in a timely manner. Order and maintain inventory of parts required to perform this duty.
Assures that all vehicle and rolling stock maintenance is performed according to company and statutory regulations.
Follow company and government policies and procedures to comply with all regulations including licensing, travel logs, vehicle inspections, fuel reporting, BIT programs, vehicle registration and drug testing including all applicable policies of the Department of Transportation.
Coordinate interbranch equipment movement as directed by the Rental Fleet Manager or his/her assigned representative.
Monitor branch operational expenses and provide variance reports on budget.
Track and report billable hours worked to assure accurate billing to customers.
Assist in determining needs of acquiring or disposing of equipment.
Maintain a working knowledge of all branch computer operations and train all staff on these functions.
Follow all company safety procedures and wear personal protective gear as required.
Provide training and opportunities for training to your direct staff and ensure that no work is performed prior to appropriate training being completed.
Perform branch audits such as safety, DOT, documentations, equipment, etc as SOP dictates.
Ensure that the branch and yard a clean and housekeeping is maintained throughout the location.

Responsibilities

Assist Branch Manager with all aspects of Branch operations.
Supervise branch field and operations personnel to meet or exceed internal and external customer satisfaction.
Accurate, timely and positive interaction with customers and personnel through written, verbal and/or face to face correspondence.
Assure that all rental equipment is repaired, maintained, modified, licensed and registered as needed in a timely manner. Order and maintain inventory of parts required to perform this duty.
Assure that all vehicle and rolling stock maintenance is performed according to company and statutory regulations.
Follow company and government policies and procedures to comply with all regulations including licensing, travel logs, vehicle inspections, fuel reporting, BIT programs, vehicle registration and drug testing including all applicable policies of the Department of Transportation.
Coordinate interbranch equipment movement as directed by the Rental Fleet Manager or his/her assigned representative.
Monitor branch operational expenses and provide variance reports on budget.
Track and report billable hours worked to assure accurate billing to customers.
Assist in determining needs of acquiring or disposing of equipment.
Maintain a working knowledge of all branch computer operations and train all staff on these functions.
Follow all company safety procedures and wear personal protective gear as required.
Provide training and opportunities for training to direct staff and ensure that no work is performed prior to appropriate training being completed.
Perform branch audits such as safety, DOT, documentations, equipment, etc as SOP dictates.
Ensure that the branch and yard are clean and housekeeping is maintained throughout the location.