Operations Manager, Community Health Services
About The Position
Lawrence Community Health Services (LCHS) supports interdisciplinary teams focused on operational excellence, regulatory compliance, and continuous improvement. The Operations Manager is responsible for the efficient operation of the service line's financial and support services. This exempt management position includes supervisory responsibility and focuses on administrative operations, performance management, and regulatory compliance. This role is primarily day shift and includes rotating weekend coverage. The shift for this role is 9am-5pm Monday-Friday with one-two alternating hybrid weekends requirement.
Requirements
- Bachelor's degree required.
- Minimum of three (3) years of management or administrative experience.
- Strong organizational, analytical, and communication skills.
- All roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.
Nice To Haves
- Master’s degree in a related field or five (5) or more years of Home Health management experience in lieu of a Master’s degree.
Responsibilities
- Manage administrative and support service operations to meet program goals and performance standards.
- Proactively identify and resolve issues impacting patient flow and operational efficiency.
- Address operational barriers related to IT, registration and billing, medical records, pharmacy, space, and resource utilization.
- Develop and analyze dashboards to support performance monitoring and process improvement initiatives.
- Recruit, train, schedule, supervise, and evaluate staff; manage performance and personnel actions.
- Collaborate with program and clinical leadership to support efficient operations and service delivery.
- Assist with operating budget development, monitoring expenses, and analyzing variances.
- Ensure compliance with CMS, DOH, Joint Commission, and other regulatory requirements.
Benefits
- Competitive base pay
- Recognition for experience, education, and licensure
- Comprehensive and competitive benefits that support you and your family in every aspect of life.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
