Operations Manager

Waste Connections•El Dorado, AR

2d•Onsite

About The Position

Waste Connections (NYSE: WCN) is one of North America’s leading waste services companies. As an Operations Manager, you’ll lead day-to-day hauling operations while developing your leadership team and driving performance across safety, service, and profitability. This role offers broader operational ownership and the opportunity to fast-track your career within a company that values integrity, respect, and results. The ideal candidate is a driven, people-focused leader.

Requirements

5+ years of leadership experience in a fast-paced, people-heavy environment
Proven ability to manage large, hourly teams and shifting priorities
Experience with operations, logistics, or field-based teams
Exposure to budgeting or P&L management
Strong decision-making, communication, and leadership skills
Proficient in Excel and business systems

Nice To Haves

Bachelor’s degree preferred
Willingness to relocate for advancement opportunities
Hands-on leader who thrives both in the field and in the office
Strong coach and mentor who develops future leaders
Comfortable operating in high-accountability, fast-moving environments
Safety-focused with experience in regulated industries (a plus)

Responsibilities

Lead and supervise drivers and frontline supervisors in daily collection operations
Monitor routes and staffing; adjust resources in real time to meet service demands
Partner with the District Manager on budgeting and P&L performance
Coach, develop, and hold accountable a team of frontline leaders
Conduct field inspections and safety audits to ensure compliance and best practices
Handle and resolve customer escalations with professionalism and urgency
Oversee environmental, OSHA, and local regulatory compliance
Set and execute short- and long-term operational goals
Drive a strong safety culture and continuous improvement mindset