Operations Manager

Waste ConnectionsEl Dorado, AR
Onsite

About The Position

Waste Connections (NYSE: WCN) is one of North America’s leading waste services companies. As an Operations Manager, you’ll lead day-to-day hauling operations while developing your leadership team and driving performance across safety, service, and profitability. This role offers broader operational ownership and the opportunity to fast-track your career within a company that values integrity, respect, and results. The ideal candidate is a driven, people-focused leader.

Requirements

  • 5+ years of leadership experience in a fast-paced, people-heavy environment
  • Proven ability to manage large, hourly teams and shifting priorities
  • Experience with operations, logistics, or field-based teams
  • Exposure to budgeting or P&L management
  • Strong decision-making, communication, and leadership skills
  • Proficient in Excel and business systems

Nice To Haves

  • Bachelor’s degree preferred
  • Willingness to relocate for advancement opportunities
  • Hands-on leader who thrives both in the field and in the office
  • Strong coach and mentor who develops future leaders
  • Comfortable operating in high-accountability, fast-moving environments
  • Safety-focused with experience in regulated industries (a plus)

Responsibilities

  • Lead and supervise drivers and frontline supervisors in daily collection operations
  • Monitor routes and staffing; adjust resources in real time to meet service demands
  • Partner with the District Manager on budgeting and P&L performance
  • Coach, develop, and hold accountable a team of frontline leaders
  • Conduct field inspections and safety audits to ensure compliance and best practices
  • Handle and resolve customer escalations with professionalism and urgency
  • Oversee environmental, OSHA, and local regulatory compliance
  • Set and execute short- and long-term operational goals
  • Drive a strong safety culture and continuous improvement mindset

Benefits

  • medical
  • dental
  • vision
  • flexible spending account
  • long term & short term disability
  • life insurance
  • 401K retirement
  • unlimited opportunities to "Connect with Your Future"
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