Operations Manager

PLA Buyer•Midlothian, TX

6d•Onsite

About The Position

As Operations Manager at our Dallas UAC, you'll run the day-to-day of a high-volume reverse logistics operation — receiving, sorting, dispositioning, and moving returned product back into the supply chain. This is a hands-on leadership role where you'll direct a team of 20–50 supervisors and frontline associates, own disposition accuracy and throughput, and serve as the primary point of contact for the customers we recover value for. If you're a proven operations leader who thrives in fast-paced warehouse environments and wants full ownership of a site with real visibility and growth opportunity, this role puts you in the driver's seat from day one.

Requirements

Bachelor’s Degree in Business, Operations, Supply Chain, or a related field.
3+ years of operations, site, or warehouse management experience.
Proven track record of leading and developing teams of 20+ employees in warehouse, manufacturing, or distribution environments.
Direct experience with P&L (Profit & Loss) or cost-center management is required.
Proficiency with Microsoft Office Suite, specifically Excel, Outlook, and Word.
A "hands-on" approach to troubleshooting and implementing operational solutions.
Ability to lift up to 50–100 lbs as business needs require.
Possession of a valid Driver’s License.

Nice To Haves

Experience working inside or directly supporting a Walmart Distribution Center.
Prior experience in pallet operations, recycling, 3PL services, or high-volume manufacturing.
A strong background in maintaining high safety standards and regulatory compliance (OSHA).
Familiarity with high-volume, customer-embedded operations where inventory flow is critical.

Responsibilities

Lead, train, coach, and develop a team of 20+ onsite supervisors and frontline employees to meet facility goals.
Provide daily, hands-on leadership to foster a safety-first, high-performance culture through clear expectations and accountability.
Serve as the primary on-site point of contact for Walmart DC leadership to ensure exceptional customer service and smooth inventory flow.
Oversee daily warehouse, production, and pallet operations, including sorting, repair, and distribution.
Manage facility layout and storage strategies to maximize space, optimize material movement, and improve inventory flow.
Ensure ironclad compliance with OSHA regulations, company safety policies, and environmental standards.
Troubleshoot operational, safety, or personnel issues across the facility and implement effective corrective actions.
Partner with Regional Managers and Operations VPs to manage P&L, control costs, and implement waste reduction strategies.
Conduct regular audits, inventory cycle checks, and compliance reviews to maintain accuracy and an audit-ready facility.
Prepare and analyze operational, financial, and administrative reports to track production metrics and site profitability.
Ensure proper standards for stacking, labeling, handling, and storage of goods are maintained at all times.
Maintain a clean, organized, and professional warehouse environment to support operational efficiency.
Coordinate the movement of goods between departments and oversee the appropriate handling of returns and damages.
Communicate timely operational updates and service performance expectations to internal and external stakeholders.
Work closely with HR and Risk teams to ensure company policies are administered fairly and consistently.

Benefits

Daily Pay Option
Medical Insurance
Dental Coverage
Vision Benefits
Health Savings Account (HSA) – Company contribution up to $750 annually
401(k) with Company Match
FREE Life & AD&D Insurance
Voluntary Disability (STD/LTD)
Prescription Drug Coverage
Employee Assistance Program (EAP)
Telehealth Access
Financial Wellness Coaching
LifeMart Employee Discounts
Dell Employee Purchase Program
Additional Voluntary Benefits (Identity theft protection, legal services, and pet insurance)
Career Advancement
Ongoing operations leadership training