Operations Manager

The Blue Collar Recruiter of Philadelphia•New York, NY
•$75,000 - $100,000

About The Position

We are partnering with a highly respected, family-owned commercial boiler services company with more than 80 years of success. Due to continued growth, they are seeking an Operations Manager to oversee day-to-day operations, coordinate field and office activities, and help ensure projects and service work are completed safely, efficiently, and on schedule. This is an excellent opportunity for a hands-on operations professional who understands the service trades and enjoys managing people, solving problems, coordinating manpower, and keeping customers informed.

Requirements

  • 5+ years of operations, management, or supervisory experience within mechanical contracting, plumbing, HVAC, industrial services, facilities, or a related skilled-trades environment OR strong plumbing/mechanical experience combined with property management, facilities oversight, and staff management experience
  • Commercial boiler experience is a strong plus
  • Working knowledge of mechanical systems, boilers, plumbing, HVAC, or related equipment preferred
  • Experience coordinating field technicians, service calls, projects, or maintenance operations
  • Strong organizational and problem-solving skills
  • Excellent communication and customer service skills
  • Comfortable working directly with customers, technicians, vendors, and management
  • Familiarity with work order, scheduling, and job management software
  • Proficiency with Microsoft Office

Nice To Haves

  • Commercial boiler experience is a strong plus
  • Working knowledge of mechanical systems, boilers, plumbing, HVAC, or related equipment preferred

Responsibilities

  • Manage day-to-day field and office operations
  • Schedule and coordinate service calls, repairs, maintenance, and projects
  • Coordinate technicians, manpower, materials, and equipment
  • Monitor job schedules, budgets, productivity, and project timelines
  • Support job costing, work orders, invoicing, and documentation
  • Communicate with commercial and industrial customers regarding job status and scheduling
  • Troubleshoot operational and field issues to minimize delays and downtime
  • Assist with purchasing materials, parts, tools, and equipment
  • Oversee fleet and facility operations
  • Maintain compliance with OSHA requirements, company safety standards, and applicable industry codes
  • Work closely with technicians, office staff, customers, vendors, and company leadership

Benefits

  • Health insurance
  • Paid time off
  • 401(k)
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Defined Benefit Pension Plan
  • Paid vacation, sick time, and holidays
  • Ongoing training and professional development
  • Stable, long-term opportunity with an established company
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