JxJ Operations Manager

Edlavitch DC JCC•Washington, DC

13d•$0 - $65,000•Hybrid

About The Position

The Edlavitch DC Jewish Community Center (EDCJCC) is the Jewish community’s address in our nation’s capital. Guided by Jewish values and heritage, the EDCJCC engages individuals and families through its cultural, recreational, educational, and social justice programs. We welcome people of all backgrounds to connect, learn, serve, and be entertained together in ways the reflect the unique role of the Center in the nation’s capital. JxJ is the leader of Jewish film and music cultural arts in the Washington, D.C., Maryland, and Virginia region. From the greatest classics to the latest releases, JxJ presents a broad array of programming, with a strong representation of diverse cultures and international perspectives. The Manager of Operations & Audience Development supports the planning, promotion, execution, and continuous improvement of a multidisciplinary Jewish film and music program. The incumbent plays a key role in both operational capacity as well as in identifying and strategically engaging new audiences. The incumbent conducts audience research and analyzes market trends to inform programming strategy, ensuring that events are both mission-driven and responsive to evolving cultural interests and audience behaviors. Central to the role is the development and oversight of systems that track and integrate programmatic, technical, financial, and audience data, alongside a commitment to continuous operational improvement and forward-looking program planning. The position’s operational requirements also include oversight of film screenings, music performances, and special events.

Requirements

5–8+ years relevant experience
Experience in live arts operations and programming
Demonstrated success in outreach and audience cultivation
Strong project management skills
Experience with data analysis and CRM systems
Excellent communication skills
Ability to work evenings and weekends

Nice To Haves

Established network in music/film communities
Experience with interdisciplinary programming
Familiarity with audience segmentation
Familiarity with Jewish culture and entertainment

Responsibilities

Lead end-to-end operational preparation and execution for film screenings, live music performances, festivals, and special events
Establish and refine systems for scheduling, production planning, ticketing, and event management.
Develop and maintain short-, medium-, and long-term planning frameworks for regular programs, special series, and major events
Construct and track key deliverables, timelines, and milestones across JxJ program lifecycles. Develop data standards and workflows
Support booking and scheduling of films and musical artists
Ensure cross-functional visibility into upcoming programs, deadlines, and resource needs
Design and implement strategies for gathering audience insights, including surveys, focus groups, and CRM data analysis
Analyze attendance patterns, pricing sensitivity, demographic trends, and engagement metrics
Translate insights into actionable recommendations for programming and marketing, including research into opportunities for new channels of promotion and outreach.
Lead strategic outreach efforts, identifying and engaging partners and communities to catalyze audience growth efforts
Partner with marketing and development teams to align strategies
With Director of JxJ, conduct regular data-driven reviews of existing processes, procedures, and investments to identify inefficiencies and opportunities for growth given limited resources