Operations Manager SoCal, CA
About The Position
Stone Security, a BearCom company, is a leading company in security integration dedicated to providing top-notch services and products to our clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. As an Operations Manager, you will manage overall operations and be responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the branch. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.
Requirements
- Demonstrated passion for delivering industry-leading customer service
- Proven leadership capabilities with a strong focus on developing and empowering team members
- Solid experience in project management with strong organizational and execution skills
- Servant leadership mindset – actively mentors, guides, and supports growth within the project team
- Strong financial and analytical skills, including budgeting and cost control
- Proficiency in Microsoft Office Suite: Outlook, Project, Excel, Word, and PowerPoint
- 3–5 years in operations, service, field, or project management within the security industry
- Prior experience in a security project management role required
Responsibilities
- Oversee and manage all phases of branch project operations, including operations planning, proposal reviews, team performance reviews, and performance metrics
- Lead and support the development of Project Managers through coaching, training, and performance evaluations
- Ensure a high level of customer satisfaction across all completed installations
- Maintain full accountability for project execution, including cost control (estimated vs. actual), contract review, team and subcontractor supervision, scheduling, and invoicing
- Collaborate with cross-functional teams to ensure project goals and timelines are met efficiently
- Perform additional duties as assigned by the General Manager
Benefits
- Extensive on-the-job training
- Fees associated with most professional certifications covered
- Highly Competitive Compensation
- Medical, Dental, and Vision Insurance
- Company-Paid Life and Short-Term Disability
- Paid Holidays
- Generous Paid Time Off
- Matching 401k Plan
- Employee Referral Bonus
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
