Operations Manager

Tharaldson Hospitality • Brea, CA

2h • Hybrid

About The Position

Tharaldson is seeking a passionate, hands-on, energetic, and driven hospitality professional to join their team as an Operations Manager. This hybrid role focuses 75% on Food & Beverage and 25% on overall Hotel Operations. The company offers a friendly, professional work environment with opportunities for advancement and career growth within their expanding portfolio of 90 hotels nationwide. They emphasize a strong company culture that inspires staff to achieve the highest service standards in hospitality.

Requirements

• F&B Experience is a must.
• Valid Driver’s License.
• Open Availability and able to work 1pm-10pm shift.
• Knowledgeable in Inventories, Scheduling, and Ordering.

Nice To Haves

• 1+ year of similar experience in Select Service or Extended Stay properties
• Hotel Operations experience is preferred.
• Brand Experience preferred.
• Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Create and manage all food and beverage budgets
• Drive food and beverage profits
• Hire, train, and schedule all food and beverage staff
• Manage banquet functions
• Work closely with the sales department on catering contracts
• Weekly distribution of BEOs
• Conduct proper inventory of all food and beverage area weekly
• Ensure proper brand standard presentations during all meal times
• Manage updates to published materials related to food and beverage
• Proper daily inspection of main kitchen, restaurant, buffet area, and meeting rooms to ensure cleanliness
• Cover shifts as needed including cooking and bartending
• Monitors and ensures compliance with all guidelines for operations
• Conducts monthly department meetings to review new procedures and solicit input from all employees
• Handles and provides resolution to guest complaints and employee issues
• Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures
• Answers inquiries pertaining to hotel policies and services
• Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
• Ensures property hiring practices comply with all state and federal requirements
• Supervises work activities of housekeeping staff and front desk staff
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans
• Directly supervises food and beverage team, front desk, housekeeping, laundry, and/or maintenance staff as determined by General Manager.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Benefits

• Career advancement opportunities
• Employee discounts
• Competitive pay
• Daily Pay Option
• Flexible work schedule
• Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
• Paid Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees