Operations Manager

Everon Jobs•Knoxville, TN

10d•$66,034 - $132,068•Onsite

About The Position

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and a comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Requirements

Must present proof of ability to legally work in the United States.
Must be able to clear a drug screening in accordance with company policy and applicable law.
4 year degree required.
5 – 7 years of business experience in sales and / or operations, with a minimum of 5 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred
Knowledge and experience in organizational effectiveness and operations management.
Knowledge of financial and accounting principles and practices.
Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills.
Superior management skills, excellent time management, planning, and forward-thinking skills.
Must demonstrate ability to work with and influence peers and management.
Expert familiarity with applicable codes (i.e. NFPA 25 and NFPA 72).
Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.
Ability to collaborate and communicate with internal and external teams and end users in English.

Nice To Haves

Master’s Degree preferred.
previous Business Growth P&L responsibility preferred

Responsibilities

Review financial statements and data.
Utilize financial data to improve profitability.
Prepare and control operational budgets.
Lead billing and costing meetings for all projects.
Control inventory.
Plan effective strategies for the financial well-being of the company.
Improve processes and policies in support of organizational goals.
Formulate and implement departmental and organizational policies and procedures to maximize output.
Monitor adherence to rules, regulations and procedures.
Establish organizational structures.
Delegate tasks and accountabilities including hiring, development, productivity, employee engagement and disciplinary responsibility.
Coordinate and monitor the work of subcontractors to ensure professional quality, timely and cost effective installation and delivery process.
Monitor performance and implement improvements.
Monitor, manage and improve the efficiency of support services such as efficient maintenance of project paperwork to include contracts, revisions, estimates, work drawing and specifications.
Facilitate coordination and communication between support functions.
Sales - Plan and support sales and marketing activities Strategic Input and Liaison with top management.
Assist in the development of strategic plans for operational activity.
Implement and manage operation plans.
Leadership role in developing, implementing and measuring standard work in our installation and service businesses.
Owns complete service delivery process from customer call, through technician performance and billing.
Owns complete project delivery process from point of signed sales order, through technician/sub-contractor, installation and customer sign-off and billing.
Responsible for expanding customer base and growing Service agreement base.
Works with the legal department to ensure full compliance with company contract requirements.
Engage in regular communications with sales, customers and vendors to ensure total customer satisfaction.
Monitors and ensures the progress and completion of assigned tasks.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
Completes other projects to manager and customer satisfaction, as assigned.