Two Location Operations Manager for Tunnel Car Wash/Oil Change

End Of Times Llc•Kansas City, MO
•Onsite

About The Position

Squeaky Clean is seeking a hands-on Operations Manager to oversee two car-wash locations: the Pennzoil 10-Minute Oil Change operation at 350 HWY, and Squeaky’s Dog Wash. This is not a desk-only management position. The ideal candidate will be comfortable working alongside employees, troubleshooting equipment, managing people and vendors, and taking ownership of the day-to-day details that ensure the businesses are open, clean, safe, staffed, supplied, and operating efficiently.

Requirements

  • Dependable, self-directed manager who notices problems and acts proactively.
  • Hands-on mechanical aptitude and comfort with routine equipment repair and preventive maintenance.
  • Basic electrical troubleshooting ability; comfortable using a multimeter.
  • Experience supervising employees, building schedules, handling attendance issues, and training staff.
  • Strong judgment with cash, company purchases, inventory, vendor relationships, and business records.
  • Comfort using computers, email, spreadsheets, POS systems, and employee/payroll software.
  • Clear written and verbal communication skills with employees, customers, vendors, bookkeeping, and ownership.
  • Customer-service judgment: ability to de-escalate problems, investigate facts, document incidents, and resolve routine issues.
  • Willingness to perform the same work expected of employees, rather than managing solely from an office.

Nice To Haves

  • Practical plumbing, hydraulic, and general repair ability is strongly preferred.

Responsibilities

  • Maintain a meaningful management presence at both car-wash locations and respond to staffing, equipment, weather, or customer issues.
  • Hire, onboard, train, schedule, coach, document, and terminate employees. Keep schedules at least one week ahead, with two weeks preferred.
  • Review employee timecards and approve biweekly payroll; communicate PTO, commissions, reimbursements, and unusual payroll items to bookkeeping.
  • Perform daily site and equipment walk-throughs to identify leaks, unusual sounds, low fluids, worn parts, chemical issues, safety concerns, and other potential problems.
  • Perform routine preventive maintenance and common repairs on conveyor, vacuum, hydraulic, plumbing, chemical-delivery, and related car-wash equipment.
  • Utilize basic electrical troubleshooting skills, including a multimeter, and determine when a repair should be referred to a vendor or specialist.
  • Maintain inventory of spare parts, chemicals, towels, cleaning supplies, oil-change supplies, safety equipment, and seasonal items; place orders and verify deliveries.
  • Manage cash controls, deposits, register issues, purchase receipts, credit-card documentation, refunds, and month-end reporting.
  • Oversee the 350 oil-change operation, including weekly oil inventory, filter inventory controls, service documentation, and vendor coordination.
  • Resolve customer membership, payment, refund, and service concerns professionally and promptly.
  • Maintain grounds, ensure winter readiness, manage cleanliness, stock first-aid/safety supplies, and oversee the overall appearance of the properties.
  • Utilize systems including ADP, Washify, eLube, Nayax, security systems, email, spreadsheets, and vendor websites/apps.

Benefits

  • Competitive salary based on experience, qualifications, mechanical ability, and management experience.
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