LG Home Appliance Operations Manager

Channel Partner Solutions.Englewood Cliffs, NJ
$60,000 - $65,000Onsite

About The Position

Channel Partners is seeking an Operations Manager to support LG Home Appliances' retail and merchandising programs. In this role, you will play a critical part in ensuring operational excellence by coordinating projects, managing reporting and data integrity, and supporting field teams. This position is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and enjoys driving efficiency across teams. This position requires you to be onsite at the LG Headquarters in Englewood Cliffs, NJ each day at 8:30 am.

Requirements

  • 2+ years of experience in operations support or a similar role
  • Experience with merchandising project coordination preferred
  • Retail industry experience (big box preferred) is highly valued
  • Experience working with home appliance or consumer electronics manufacturers is a plus
  • Strong organizational and project management skills with the ability to manage multiple priorities
  • Proactive, self-motivated, and able to work independently with minimal supervision
  • Excellent written and verbal communication skills
  • Advanced proficiency in Microsoft Excel, Word, and PowerPoint
  • Analytical mindset with the ability to interpret data and identify trends
  • Strong problem-solving skills with a solution-oriented approach
  • Demonstrated ability to build relationships and collaborate across teams
  • Understanding of business systems, processes, and client expectations
  • Comfortable working with web-based tools and reporting platforms
  • Exceptional attention to detail with a focus on accuracy and accountability

Responsibilities

  • Support day-to-day operations by managing administrative tasks for the operations management team and the client
  • Build and maintain strong working relationships with internal teams and field personnel across the organization
  • Serve as a key point of contact for warehousing, parts, and shipping partners
  • Coordinate merchandising projects, including shipment logistics and issue resolution
  • Ensure timely and accurate distribution of merchandising materials and parts to field teams
  • Conduct daily audits of field reporting to ensure accuracy, completeness, and data integrity
  • Maintain reporting tools and systems, ensuring proper location data and issue tracking
  • Produce standardized and ad hoc reports using client reporting tools
  • Manage financial aspects of the program, including tracking and reporting
  • Collaborate cross-functionally with management to support project execution and program success

Benefits

  • Bi-weekly pay and early wage access
  • Health and wellness benefits plans
  • Paid time off and holidays
  • 401(k) with employer matching
  • Employee discounts
  • Referral bonus
  • Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
  • Opportunity to work with a growing company that actively rewards and promotes its employees
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