Operations Manager
About The Position
The Operations Manager is responsible for managing all aspects of a supply chain operation. This role requires a highly motivated, results-driven leader who thrives in a fast-paced environment and takes ownership of both performance and team development. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites. Be part of a forward-thinking company that values creativity, accountability, and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect, inclusivity, and a shared drive to win.
Requirements
- 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
- High volume e-commerce experience
- Strong background in both inbound or outbound
- Critical thinking, problem solving and reasoning skills.
- Ability to work effectively with diverse personalities and communication styles.
- Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
- Strong presentation, writing and speaking proficiency.
- Strong organizational skills.
- Ability to work a flexible schedule to meet the operation's needs.
Nice To Haves
- Experience applying Lean, Six Sigma, or Kaizen principles preferred.
- Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
- Bachelor's degree in supply chain or Logistics or business-related field preferred.
- 3PL experience.
Responsibilities
- Direct the operations of distribution, packaging, and transportation to achieve company objectives and exceed customer expectations
- Evaluate overall operations and develop short- and long-term goals that drive performance and accountability
- Oversee all warehousing, distribution, packaging, and transportation operations to ensure company and customer requirements are met
- Lead with a mindset of continuous improvement, proactively identifying opportunities to enhance service, efficiency, and profitability
- Drive a culture of safety, accountability, and high performance across all teams
- Ensure compliance with all company, customer, and government regulatory requirements
- Own and manage budget and P&L for operations with a focus on results and cost control
- Develop work plans that optimize staffing levels, control labor costs, and improve retention
- Maximize quality and productivity by setting clear expectations, analyzing performance, and addressing gaps through coaching and development
- Participate in the collection and review of performance metrics to drive informed decision-making
- Prepare and submit weekly and monthly reports with a focus on performance outcomes and improvement opportunities
- Deliver a consistent, high-performance experience to both associates and customers through strong leadership and engagement
Benefits
- performance-based bonus
- opportunities for professional development
- career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
