Operations Manager

i2i Workforce•Castle Rock, CO

17d•$60,000 - $70,000•Hybrid

About The Position

The Castle Rock Chamber serves the needs of our business, nonprofit and civic community representing Castle Rock and the surrounding region. The Chamber cultivates a thriving business community through engagement, collaboration, and advocacy. Our Operations Manager is responsible for creating a positive experience for members and guests of the Community. This self-starter must be energetic, efficient, and professional to ensure the Chamber’s program of work is carried out efficiently and in an engaging manner.

Requirements

Positive and professional appearance.
High level of attention to detail and strong organization skills.
Ability to work autonomously, minimum two-year office administration preferred.
Excellent verbal and written communication skills - maintain a high level of engagement and problem-solving.
Flexibility and versatility with varying hours for meetings and events.
Director of first impressions. Be approachable and friendly greeting visitors, Chamber members, and guests.
Work effectively in a team environment supporting growth and retention.
In-depth knowledge of Castle Rock and the surrounding communities to support Visitor Center and member inquiries.
Proficiencies with technology including CRM database management, Microsoft Office 365, social media platforms, artificial intelligence for the workplace, and other technologies.
Desire to have fun, make a difference, and thrive in an ever-changing environment.
Basic knowledge of 501c6 and 501c3 organizations.

Nice To Haves

Canva or other graphic design experience helpful, but not required.

Responsibilities

Daily management of phones, mail, and bookkeeping necessities
Manage invoicing, accounts receivables, and accounts payables for Chamber and Chamber Foundation
Office administration and Membership support
Greet visitors and members in office
Maintain clean and professional office environment
Manage conference room schedule and meeting setup
Supply management and technology support
Report generation for membership management and outreach
Administrative support to President & CEO, collaborate with team as needed
Maintain chamber office calendar and membership system
Support Board of Directors meetings, record minutes
Assist with collateral for events (signage, maps, marketing support, etc)
Support “Shop the Rock” and the Visitor Center, including website of visitcastlerock.org
Chamber and Chamber Foundation program support, including and not limited to liaison role with Leads Groups
Assist with additional Chamber programs, projects, and responsibilities as needed to support the organization and team.