Operations Manager

Dollar Tree•Chesapeake, VA

3d•Onsite

About The Position

Your strategic leadership, business acumen, and operational expertise make you a great fit for our Director of DC Operations position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table. About Your Role: As a Director of DC Operations at a Dollar Tree Distribution Center, you’ll have overall responsibility for the effective operation of the DC, including organizational development, productivity improvements, financial performance, and departmental management. You’ll ensure high standards of safety, quality, and customer service while leading and developing a team of supervisors and associates. Your day-to-day job duties include, but are not limited to, the following:

Requirements

High school diploma or equivalent required
Minimum of eight (8) years of distribution center management and operations experience, or equivalent
Strong knowledge of distribution center practices and procedures
Strong leadership, administrative, organizational, managerial, and communication skills (written and verbal)
Strong business acumen and analytical ability to develop, recommend, and implement solutions
Ability to make independent decisions, solve complex problems, and accept personal and departmental accountability
Proficiency with warehouse management systems (such as AS400) and Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
Familiarity with internet-based applications

Nice To Haves

Bachelor’s degree in business administration or logistics preferred
Bachelor’s degree in business administration, logistics, or related field
Previous experience managing high-volume, multi-shift DC operations

Responsibilities

Direct and take overall responsibility for short- and long-term planning, budgetary and expense control, and implementation of operational policies, programs, and systems
Develop solutions to complex operational problems and exercise judgment in determining objectives and approaches for successful DC operations
Establish productivity and quality goals and ensure that goals are met
Monitor, evaluate, and manage key productivity indicators to control costs
Assist the Regional Director of DC Operations with special projects and identification of best operational practices
Ensure stores are supplied with ordered merchandise in a safe, timely, and efficient manner
Monitor results of quality, accuracy, safety, and housekeeping evaluations to ensure adherence to company standards
Oversee and monitor facility maintenance to ensure buildings, grounds, and equipment are functional and properly maintained
Maintain accountability for staff hiring, orientation, training, performance evaluations, pay increases, and associate development
Assess, manage, coach, and develop talent across all levels of the DC
Ensure disciplinary actions or terminations are carried out appropriately when necessary
Share and provide information and anticipate the information needs of all DC associates