Operations Manager – Hollow Metal - Pico Rivera, CA

Allegion • Pico Rivera, CA

10d • Onsite

About The Position

Allegion is a company dedicated to safety and security, with a global presence and a focus on security around the doorway and beyond. They have received recognition for their exceptional workplace culture. The Operations Manager position at Krieger Specialty Doors in Pico Rivera, CA, reports to the Plant Manager and is responsible for leading all manufacturing activities. This role involves directing a supervisory team across multiple shifts and an hourly unionized workforce. The manager will implement strategic initiatives, manage resources, and foster a culture of safety, quality, on-time delivery, cost efficiency, and continuous people development. The role requires a hands-on leader to drive operational excellence through lean initiatives, rigorous safety standards (including Cal/OSHA compliance), and collaboration within the framework of a collective bargaining agreement.

Requirements

• Bachelor’s degree in Engineering, Operations Management, Business or related discipline preferred.
• 10–15+ years of progressive leadership experience in manufacturing operations, preferably in doors, metal fabrication, coating/finishing, or related industries.
• Proven track record managing multi-shift supervisory teams and 100+ hourly associates in a unionized manufacturing environment.
• Demonstrated experience working with collective bargaining agreements, grievance procedures, and labor relations practices.
• Strong expertise in lean manufacturing principles and hands-on leadership of continuous improvement projects.
• Deep understanding of manufacturing processes including assembly, machining, finishing and packaging.
• Excellent leadership, interpersonal and communication skills, with high emotional intelligence; ability to build trust and accountability across the organization and with labor representatives.
• Strong analytical and problem-solving abilities to address complex operational and labor-related challenges.
• Unwavering commitment to safety, quality and continuous improvement.
• Familiarity with Cal/OSHA requirements and California labor laws.
• Flexibility to work variable shifts and occasional weekends as needed.

Nice To Haves

• Bilingual (English/Spanish) skills a plus given the local workforce.

Responsibilities

• Lead, mentor and develop a supervisory team across two shifts and an hourly unionized workforce to meet production, quality and safety targets.
• Oversee all manufacturing operations—assembly, metal fabrication, machining, coating/finishing, hardware installation and packaging—to ensure efficient, safe, and on-time production of specialty door products.
• Develop, communicate and execute operational plans in alignment with business objectives and the Annual Operating Plan (AOP).
• Champion continuous improvement efforts and drive plant productivity by leading Kaizen events, A3 problem-solving, and other lean manufacturing initiatives facility-wide.
• Ensure full compliance with Cal/OSHA, company safety standards and local regulations; proactively address hazards and promote a zero-injury culture.
• Partner with Quality to monitor product standards, investigate deviations and implement corrective actions rapidly to protect customer satisfaction.
• Optimize delivery performance by managing labor, equipment and workflow to meet customer demand and minimize bottlenecks.
• Control costs—overtime, scrap and operational expenditures—by analyzing data and implementing efficiency measures.
• Work closely with Engineering and New Product Development to support product launches, qualify processes, and ensure seamless production ramp-ups.
• Foster employee engagement and skill development by identifying training needs, coaching supervisors, and promoting a positive workplace culture.
• Conduct regular Gemba walks and audits to reinforce standards, engage frontline teams and uncover improvement opportunities.
• Use engagement metrics and operational KPIs to track progress on cultural and performance initiatives.
• Partner with EH&S, Supply Chain, Quality, Maintenance, HR, Finance and Labor Relations to drive plant-wide initiatives and achieve business goals.
• Manage staffing plans and organizational structure within operations and maintenance to ensure readiness for volume changes and new product introductions.
• Maintain an active presence on the manufacturing floor, spending the majority of your time engaged directly with operations and frontline teams.
• Operate within the terms of the collective bargaining agreement (CBA) and ensure contract compliance in scheduling, overtime, seniority, promotions, discipline and other work rules.
• Build and maintain productive working relationships with union representatives and stewards; conduct regular, respectful communication and joint problem-solving.
• Work with HR and Labor Relations to manage grievances, discipline and investigations in accordance with contract provisions and company policy.
• Participate in labor-management meetings, support contract implementation activities, and provide input for bargaining preparation as needed.
• Apply creative staffing and scheduling solutions consistent with the CBA to meet production goals while minimizing labor cost impacts.

Benefits

• Health, dental and vision insurance coverage
• Unlimited Paid Time Off
• 401K plan with a 6% company match and no vesting period
• Health Savings Accounts
• Flexible Spending Accounts
• Disability Insurance – Short-Term and Long-Term coverage
• Life Insurance
• Tuition Reimbursement
• Voluntary Wellness Program
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior