Retail-Full Time Operations Manager

Michaels•Overland Park, KS

1d•Onsite

About The Position

Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members.

Requirements

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job

Nice To Haves

Retail management leadership experience

Responsibilities

Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
Achieve your KPI’s; manage your team to achieve their role KPI’s.
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts.
Manage and execute the inventory management processes in store.
Manage and execute merchandise operations and Omni channel processes.
Manage and execute shrink and safety programs.
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development.
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
Serve as Manager on Duty (MOD).
Acknowledge customers, help locate product and provide solutions.
Cross trained in Custom Framing selling and production.
Assist with Omni channel processes.
Other duties as assigned.