Operations Manager (Immediate)

East Harlem Tutorial Program•New York, NY

6h•Onsite

About The Position

The Operations Manager will work with the Director of Operations to oversee the day-to-day operations at East Harlem Scholars Academy (2050 2nd Avenue). The Operations Manager plays a key role in ensuring a consistent experience for both families and staff as they matriculate through our schools. Operations Managers are the leaders in ensuring families have a number of joyful and informative touch points with the school and that students have events and trips to celebrate and extend their learning.

Requirements

Excellent interpersonal and phone skills
Exceptional oral and written communication skills
Pointed discretion to keep sensitive information confidential
Comprehensive knowledge of Microsoft Word, Excel and PowerPoint
Willingness to be flexible and attend to a variety of given tasks
Ability to remain calm and effectively multitask in a fast-paced environment
Ability to effectively manage the school receptionist
1-2 years in an operations-related role, school-based experience strongly preferred

Nice To Haves

Spanish proficiency strongly preferred
Bachelor’s degree or higher in business administration/human resources, or equivalent experience preferred

Responsibilities

Update contact information for students each trimester and distribute updated student contact information to faculty and staff
Maintain internal class lists
Track absences, early dismissals and tardy students monthly to identify trends
Implement attendance procedures and produce daily, weekly, monthly and annual reports
Collect and submit data for Federal, State and City reports
Complete the bi-monthly tuition invoice reconciliations for enrollment and notify administration of changes in enrollment
Ensure compliance with FERPA guidelines for student records and ensure student permanent records are complete, up-to-date and confidential
Collect all medical and lunch forms, as necessary during enrollment, and liaise with the nurse and State, respectively to ensure full compliance
Prepare for and attend recruitment fairs and visits, new student orientations, and other necessary parent workshops
Record and analyze annual student attrition information to inform admissions openings for following school year
Support the organization of the annual lottery process and follow through on lottery outcomes to ensure compliance with charter school admissions regulations
Assist in the organization of open-houses, student and family tours and new student orientations
Oversee the enrollment process for informing families of the lottery results to receiving new student enrollment paperwork
Ensure completion of Home Language Surveys for new entrants and analyze results in conjunction with the ELL Teacher to determine the administration of the Lab-R assessment
Coordinate mandated fire-drills with Director of Operations
Assist with administering the annual SUNY and DOE parent surveys
Coordinate with the Office of Pupil Transportation (OTP) to establish bus ridership for all instructional days and Metrocards for eligible students
Perform recess, lunch, arrival, and dismissal duties at the designated times
Liaise with the school nurse to ensure that all medical records are up to date and that necessary medical information is disseminated to school staff
Manage the school food services, including but not limited to, collection of lunch forms, submitting lunch counts to NYSED, ensuring compliance with all health regulations, ensuring smooth and efficient lunch services in all classrooms
Complete other appropriate duties as assigned
Ensure a neat and tidy main office
Manage the school receptionist
Oversee the general school logistics and tidiness

Benefits

Twenty annual, accrued paid time off days to use in addition to the school breaks and holidays
Medical, dental, and vision insurance coverage (employee pays semi-monthly contribution)
A 403(b) retirement savings plan with an employer-paid contribution after one year
Life insurance, paid parental leave, short-term and long-term disability coverage
Pre-tax commuter and transit plans
Flexible spending health reimbursement accounts
Longevity and referral bonuses for eligible employees based on years of service and successful referrals
Eligibility for federal student loan forgiveness
East Harlem relocation reimbursement
Annual reimbursement for qualifying tuition or external professional development