Operations Manager

DC SCHOLARS PUBLIC CHARTER SCHOOL • Washington, DC

22d • $79,000 - $92,000 • Onsite

About The Position

The Operations Manager is responsible for the day-to-day operational ownership of two critical areas of school operations: technology and student health. This role is ideal for an operations professional who is highly organized, proactive, detail-oriented, and comfortable managing systems, vendors, compliance requirements, and cross-functional operational projects in a high-performing school environment. The Operations Manager will be a part of the Operations Team and will report to the Director of Operations.

Requirements

• Bachelor's degree preferred in Operations, Business Administration, Education, Technology, Public Administration, or a related field.
• 3+ years of experience in school operations, education, technology operations, health and safety, or a related operational field.
• Experience working in a fast-paced, high-performing school or similarly complex organizational environment.
• Strong organizational and project management skills with exceptional attention to detail.
• Demonstrated ability to manage multiple priorities, deadlines, systems, and stakeholders simultaneously.
• Strong problem-solving and critical-thinking skills.
• Ability to identify potential operational issues proactively and take initiative to resolve them.
• Strong written and verbal communication skills.
• Passion for educational equity and a commitment to the mission and vision of DC Scholars.
• Strong alignment with DC Scholars’ Core Values.
• Collaborative leadership style.
• High standards of excellence for self and for others.
• Evidence of well-developed emotional intelligence and empathy.

Responsibilities

• Conduct daily building walkthroughs with the Operations Coordinator to identify and address facilities needs.
• Ensure the school is operationally ready each day, including classrooms, common spaces, technology, and critical operational systems.
• Provide operational support to the front desk to ensure a welcoming, organized, and responsive front office experience.
• Connect with the school nurse to ensure that student health needs are addressed promptly, required health documentation is maintained.
• Serve as a primary operational point of contact for technology needs and issues across the school, coordinating closely with the network team to ensure timely resolution and clear ownership.
• Manage the technology helpdesk/ticketing process in partnership with the network team, including monitoring requests, queues, response times, escalations, and ticket closure.
• Ensure staff receive timely communication, updates, and follow-through regarding technology requests, working with the network team to communicate next steps and resolve issues.
• Manage school technology inventory and fleet readiness, including laptops, Chromebooks, tablets, phones, printers, interactive panels, and other classroom and office technology.
• Maintain accurate technology asset records, including device assignment, deployment, repairs, replacements, and lifecycle status, in coordination with the network team.
• Support technology needs for school events and other major operational activities as needed, coordinating with the network team to ensure reliable connectivity and technology readiness.
• Develop and execute the annual Immunization Compliance Plan.
• Monitor immunization compliance and maintain accurate records.
• Track compliance deadlines and proactively identify students or records requiring follow-up.
• Ensure required health documentation is collected, maintained, and available for audits.
• Coordinate with the contracted school nurse and relevant staff to ensure health-related operational needs are addressed.
• Ensure school processes align with applicable DC Health requirements.
• Maintain confidentiality and security of student health information in accordance with school policies and applicable requirements.
• Update Emergency Response procedures on an annual basis.
• Create the Annual Safety Drill schedule and compliance submission requirements.
• Ensure that all safety materials and resources are present and posted in all spaces.
• Manage contracted MPD Officer and security personnel.
• Manage the camera and security systems.
• Routinely evaluate school safety and make recommendations for improvement.
• Ensure entrances are always closed and carefully monitored.
• Ensure school meal service operates in accordance with National School Lunch Program (NSLP) requirements and applicable USDA/OSSE guidelines.
• Complete and maintain required monthly NSLP claims and supporting documentation.
• Monitor meal service systems to ensure students receive timely, high-quality meals.
• Supervise the food service team.
• Ensure meal service systems adhere to guidelines and provide timely and high quality meals.
• Other duties as assigned.

Benefits

• High quality, personalized development
• Opportunities for teacher leadership including Family Engagement Committee, mentorship opportunities, etc.
• Potential to receive performance bonuses for student growth and achievement
• 403B Retirement Plan with matching contributions
• Medical/Dental/Vision Insurance
• EAP
• Employee Discount through Life Mart

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level