2nd shift Operations Manager

Zenith Careers•Indianapolis, IN

2d•Onsite

About The Position

The 2nd shift Operations Manager is responsible for overseeing daily operational activities, ensuring safety and sanitation standards, planning production schedules, and managing a team of supervisors and associates. This role involves monitoring performance, coaching staff, and collaborating with various departments to achieve operational KPIs and maximize productivity and efficiency. The Operations Manager will also be involved in developing training programs, conducting inspections, and managing labor resources to meet established productivity standards.

Requirements

Knowledge of warehouse and distribution center operations.
Self-motivated and able to work effectively with minimal supervision.
Strong decision-making and problem-solving abilities.
Demonstrated leadership and team management skills.
Excellent organizational and time-management skills.
Strong analytical abilities.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office applications and warehouse management systems (WMS/WIN).
Minimum of one (5) years of experience in logistics, supply chain, warehouse operations, or a related field.

Nice To Haves

Previous distribution center management or supervisory experience.

Responsibilities

Communicate daily with department supervisors regarding operational activities and performance.
Promote and maintain safety, sanitation, and food safety standards throughout all operational areas.
Plan production schedules and staffing requirements on a daily, weekly, and periodic basis to achieve operational KPIs.
Partner with department supervisors and associates to maximize productivity, efficiency, and performance.
Conduct and participate in daily operational meetings with supervisors and management staff.
Assist in the development and training of department supervisors, management personnel, and hourly associates.
Monitor operational performance and communicate progress toward daily objectives.
Supervise, coach, and evaluate department supervisors and hourly associates to ensure effective job performance.
Perform all essential job functions with or without reasonable accommodation.
Complete and maintain daily, weekly, and monthly inspections in accordance with sanitation, food safety, and regulatory requirements.
Evaluate facility sanitation conditions daily, assess food safety and public health risks, prioritize corrective actions, verify sanitation activities, validate results, and maintain appropriate documentation.
Monitor shift and department performance, provide coaching and training, and administer corrective action when necessary.
Collect daily check-in sheets, review attendance and call-in logs, and print picking progress reports.
Allocate labor resources to ensure all work is completed within established productivity standards.
Verify and monitor employee attendance.
Post voluntary overtime or early-release ("go-home") lists as needed.
Manage the daily utility labor pool and assign associates to fill staffing gaps.
Finalize attendance records and complete W2W calculations.
Lead daily supervisor meetings.
Ensure supervisors monitor employee breaks and meal periods.
Monitor receiving operations, lift equipment activity, and dock performance throughout the shift, reallocating labor as necessary.
Review and administer pending disciplinary actions when appropriate.
Adjust labor assignments following meal periods to maintain productivity.
Ensure supervisors monitor parking lot activity at shift end.
Complete end-of-shift reports and communication emails.