Operations Manager (Non-Complex)

Walmart•Nashville, TN
•$65,000 - $100,000•Onsite

About The Position

The Operations Manager (Non-Complex) role focuses on leading and developing teams, ensuring compliance with company policies, driving financial performance, and providing exceptional customer service. This position involves community outreach, operational reviews, and fostering a positive and inclusive work environment. The role requires strong leadership skills, a commitment to ethical practices, and a focus on continuous improvement and customer satisfaction.

Requirements

  • 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.

Nice To Haves

  • Supervising Associates - 20+

Responsibilities

  • Initiates, directs, and participates in community outreach programs.
  • Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety reviews, and developing action plans.
  • Provides supervision and development opportunities for associates by hiring, training, mentoring, evaluating performance, and setting clear expectations.
  • Models and demonstrates exceptional customer service standards.
  • Assists the store manager in driving financial performance by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct deficiencies.
  • Coordinates and completes job-related activities by developing stakeholder relationships, supporting initiatives, identifying goals, building accountability, and measuring progress.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
  • Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
  • Works collaboratively, builds strong and trusting relationships, and communicates with impact to motivate and influence.
  • Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first, considering and adapting to customer shopping behaviors, and applying business models.
  • Makes decisions based on data insights and analysis, balancing priorities, and considering all stakeholders.
  • Displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption expense reimbursement
  • Surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
  • Performance bonuses (annual or quarterly)
  • Regional Pay Zone (RPZ) (based on location)
  • Complex Structure (based on external factors that create challenges)
  • State Pay Differential (to meet legislative requirements, where applicable)
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