Operations Manager - Part-Time - Hybrid

INTELIFI Inc • Beverly Hills, CA

7d • Hybrid

About The Position

Intelifi is an established employment background screening and technology company serving businesses nationwide. We are looking for a highly organized, proactive Operations Manager to work directly with our CEO and take ownership of the day-to-day operations of our growing company. We are looking for someone who knows how to organize people, improve processes, solve problems and make sure things get done — without requiring constant direction. This is a hands-on management position with meaningful responsibility and direct access to company leadership.

Requirements

• Highly organized and detail-oriented
• Proactive and naturally takes ownership
• A strong communicator and people manager
• Comfortable holding employees accountable
• Able to manage multiple priorities at once
• Process-oriented and good at creating structure
• Tech-savvy and comfortable learning new systems
• Good at spotting inefficiencies and fixing them
• Professional with employees, clients and vendors
• Comfortable working directly with a CEO
• Able to make decisions and work independently without being micromanaged
• Candidates should live within reasonable commuting distance of Beverly Hills.

Nice To Haves

• Experience in operations, staffing, recruiting, background screening, SaaS, HR, B2B services or another process-driven business is a plus.

Responsibilities

• Overseeing daily company and office operations
• Managing employee accountability, productivity and follow-through
• Coordinating workflows across operations, customer service, sales and management
• Monitoring customer service, turnaround times and escalated issues
• Making sure projects and management initiatives actually get completed
• Identifying bottlenecks and implementing practical solutions
• Creating and improving processes, procedures and SOPs
• Helping onboard, train and manage employees
• Tracking operational KPIs and providing concise reporting to the CEO
• Improving how the company uses technology, software and automation
• Coordinating vendors and outside service providers
• Supporting quality-control and compliance procedures
• Identifying opportunities to improve efficiency and control costs
• Handling day-to-day problems independently and knowing when something requires CEO involvement
• Helping build a culture of accountability, organization and excellent customer service

Benefits

• Base Compensation + Performance Incentives
• Competitive Base Compensation + Performance Incentives
• meaningful performance-based compensation tied to measurable results such as company growth, operational improvements, efficiency, customer retention and other agreed-upon objectives.
• opportunities to earn additional compensation for contributing directly to new business or revenue growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed