US Operations Manager

Bolt6•Charlotte, NC

7d•Hybrid

About The Position

Bolt6 is a sports technology company focused on visual innovation, including real-time tracking, data overlays, broadcast graphics, and AR experiences. The Operations Manager (US) will lead project delivery across the US, managing the full P&L, driving operational precision, and leading a high-performing team. This role involves driving delivery, managing resources, refining processes, and pushing for continuous improvement.

Requirements

Proven experience in operations management within the sports technology or broadcasting industry, with a strong track record of successfully managing projects.
Strong leadership and team management skills, with experience in coordinating cross-functional teams.
Self-starter with initiative and the ability to pick up and develop projects independently.
Ability to work quickly and make effective decisions.
Intellectually curious and has the drive to ask the right questions in order to get to the bottom of complex issues.
Individuals who are able to be flexible/are flexible in working arrangements, including weekends and evenings as required by event schedules.
Great interpersonal skills.
The ability to quickly grasp complex issues.
The ability to work well under pressure to tight deadlines whilst remaining organised.

Nice To Haves

A love of sport!
Experience working in live sports events or broadcasting environments.
Technical knowledge of camera systems, tracking software, and broadcasting equipment.
Familiarity with international logistics and experience managing projects in diverse cultural settings.
Proficiency in additional languages is a plus.
A degree in a STEM (Science Technology Engineering and Mathematics) subject.

Responsibilities

Full ownership for the successful delivery of every event within your area of responsibility.
Ensuring the operational team is effectively delivering and you are on target for the P&L of your business area, hitting key EBIT milestones.
Ensuring all projects are executed on time, within budget, and to the highest quality standards.
Directly managing a team of Operations Engineers, assessing current operational models and changing them to improve delivery and efficiency.
Serving as the point of contact for clients and stakeholders, managing expectations and providing clear communication on project status, technical requirements, and operational logistics.
Developing and executing detailed logistics plans, including equipment transport, installation schedules, and staffing needs.
Identifying staffing needs for fulltime and freelance employees and recruiting the required staff.
Implementing rigorous quality control processes to ensure system functionality and performance, and providing support during events to resolve technical issues.
Ensuring all operations comply with health and safety regulations, including risk assessments, equipment checks, and adherence to local and international standards.
Analyzing operational performance and client feedback to identify areas for improvement and implementing strategies to optimize processes.
Managing project budgets, tracking expenses, and providing regular financial reporting, ensuring cost-effective resource allocation.
Overseeing the training and development of the technical team.
Understanding contractual obligations for each event and ensuring all aspects are met.
Ensuring that all events are invoiced correctly and on time.
Being part of on-site teams delivering, building relationships, and improving understanding of the wider industry.
Using entrepreneurial and technical skills to identify complementary areas for growth.

Benefits

Learning and development tailored to your role.
Career path within a fast-growing start-up.
Great compensation.
Competitive salary depending on experience and skillset ($75k-$90k).
Bonus scheme.
Flexible hours and choice of working remotely from anywhere in the world.
Ownership and autonomy of your work.
The opportunity to work in sport at an elite level and to travel to sporting events around the world.
Health benefits and 401k schemes.
Health and wellbeing stipend.