Operations Manager

General Intuition & Medal • New York, NY

13d • $130,000 - $180,000

About The Position

General Intuition is the frontier lab for acting in space and time. We build large action models and world models that can perceive, predict, and act across virtual and physical environments. General Intuition builds on the strength of Medal, the world's largest and fastest-growing platform for gaming clips, where millions of gamers capture, share, and discover new games every year. We've raised over $670M from Khosla, GC, Valor, and Point72 since October 2025, and recently closed our latest round at a $6.2B valuation.

As Operations Manager, you'll build and run the operational backbone of General Intuition and Medal. You'll own contract lifecycles, document management, support teams with compliance and due diligence, then use AI to automate as much of that work as possible.

You run document management for the company: records organized, every obligation and deadline hidden in our agreements tracked, and what's due flagged before it's due. You lead document production for due diligence, audits, and investor requests, and you drive compliance workstreams including SOC 2, ISO, and government certifications, owning the documentation and evidence collection that keeps us audit-ready. Alongside that you build the tools that automate the ops team's work, for velocity and for precision.

This is a builder's role. You'll handle critical day-to-day operations with thoughtfulness and precision. You'll have an insight into how a fast-growing company is built, including investor relations, equity management, HR, and compliance, across both GI and Medal. For someone ambitious and sharp, this role offers a lot of room to grow.

Requirements

• Experience building an agent or automation, with a focus on automating manual workflows using tools like Claude and other LLMs.
• Extreme attention to detail; the standard is 100% correctness.
• 1 to 4 years of experience in a high-precision environment (e.g., paralegal at a top law firm, investment banking, consulting, or legal/compliance ops at a startup).
• High slope, ambitious, and eager to learn.

Nice To Haves

• Engineering background is not required, but knowledge of what's possible and how to build it is beneficial.
• Legal ops experience is a plus.

Responsibilities

• Build and run the operational backbone of General Intuition and Medal.
• Own contract lifecycles.
• Manage document management for the company, ensuring records are organized and obligations/deadlines are tracked.
• Lead document production for due diligence, audits, and investor requests.
• Drive compliance workstreams including SOC 2, ISO, and government certifications.
• Build tools to automate the operations team's work.
• Handle critical day-to-day operations with thoughtfulness and precision.
• Gain insight into how a fast-growing company is built, including investor relations, equity management, HR, and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed