Operations Manager

Gulfeagle Supply•Montgomery, AL

19h•Onsite

About The Position

Gulfeagle Supply is searching for an inspired leader that is prepared to take their career in Management to the next level. As one of the industry’s top Building Material Distributors, Gulfeagle openly exercises the development of people and is known for their family-oriented values. In this role, the Operations Manager will support the Branch Manager in leading, managing, and driving accountability across all operational aspects of the Branch and ensure our customers receive the highest quality products and service.

Requirements

Strong and professional communication skills (verbal & written) when dealing with customers, vendors, management, and team members.
Minimum 2-5 years in wholesale roofing supplies (or equivalent) environment in middle management position
Experience in Budgeting and Forecasting
Demonstrated ability to effectively staff, manage, and motivate personnel
Customer Service mentality with experience in conflict resolution
Ability to operate a PC & related software
Highly organized and efficient at prioritizing workload
Must be a U.S. citizen or be authorized to work in the U.S
Must be able to pass a company required drug test; employees are subject to random substance abuse screening under company policy

Nice To Haves

Bachelor’s Degree in business related field

Responsibilities

Accountable for the production cycle times, raw material inventory, analyzing and tracking operational objectives, maintain labor and expense targets, delivery schedules, and supervising hourly staff.
Responsible for ensuring that the Branch is following O.S.H.A. and D.O.T regulations and when appropriate providing training.
Implementation and operation of all sales credit and administration policies as set forth by the Director of Financial Services affecting both inside and outside sales.
Ensures that orders are for the amounts actually needed to maintain inventory within proper warehouse sales volumes and/or to meet direct shipment needs.
Assists the branch manager with coordination of operations and control departments, including sales office.
Acts as inside salesperson to perform counter sales and customer phone sales, pulling orders, etc., as needed.
Assists in the maintenance of operating expenses within allowable (budgeted) standards.
Ensures the completion of all office paper flow on a timely basis and works to smooth out any flow of procedural problems.
Ensures the sales counter is always staffed with someone available to assist walk-in customers.
Ensures that all customer complaints and problems are handled promptly. This includes all delivery pricing or customer disputes and/or deducts.
Assists the Branch Manager in establishing all facility security procedures and arranges for their implementation through various devices and/or services.
Maintains the company policy with regard to safeguarding customer cash payments made to the branch.