Operations Manager - Austin, TX

Convergint Career•Austin, TX

3d•Onsite

About The Position

Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Operations Manager to join our amazing culture. As an Operations Manager, you are part of a dynamic team that allows you to grow as Convergint grows. We are committed to providing world-class service to customers, colleagues, and communities, with a focus on integrity, growth, accountability, and delivering results. We embrace equal opportunity and strive to help everyone be the best version of themselves at work and home. With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Requirements

Strong management skills related to Project Management.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Education: College degree, trade school or equivalent experience
Minimum Experience: 3-5 years operations within the electronic, fire alarm & life safety, or building automation.
Previous project supervisory

Nice To Haves

Experience in 1 or more of the following industries: electronic, fire alarm & life safety, or building automation

Responsibilities

Manage, oversee and coordinate all aspects of branch operation activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals and bookings.
Coach, council and train the Operations force to improve individual skills.
Overall responsibility for customer satisfaction on all installed accounts.
Overall responsibility for execution of contracts – estimated cost vs. actual cost; review of contracts; supervision of labor and subcontractors; planning and scheduling contracts, preparation of invoices, and collections.
Performs other duties and responsibilities as requested or required.