Overnight Operation Manager

CookUnity•New York, NY

2d•$70,000 - $80,000

About The Position

CookUnity is seeking an Operations Manager to be responsible for providing a best-in-class experience to their eaters and chefs. This role involves the effective and successful management of labor, productivity, quality control, and safety measures for CookUnity’s fulfillment and logistics department. The Operations Manager will manage, motivate, and inspire teams of employees (90-100 associates) and provide direction and goals for process, equipment, and infrastructure improvements to enhance reliability, efficiencies, and long-term costs.

Requirements

3+ years of leadership experience in order fulfillment, transportation, and/or warehouse management operations
Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement
Proficiency with Google apps (Gmail, drive, spreadsheets, etc.)
Experience using large databases and e-commerce frameworks (we use Magento and OnFleet)
Ability to look around corners to anticipate problems before they arise, with a proactive approach to innovation
Proven ability to effectively motivate and manage a high-performing team
Outstanding organizational and communication skills.
Excitement for working in a fast-paced environment with a high level of ambiguity and change

Responsibilities

P&L Ownership: Manage and optimize financial performance for fulfillment and logistics, ensuring alignment with company goals.
Labor & Cost Management: Oversee labor planning and cost control strategies to maintain efficiency while meeting operational targets.
Operational Efficiency: Drive process improvements through methodologies such as 5S, Lean, or Six Sigma to improve productivity, accuracy, and organization.
Fulfillment & Logistics Strategy: Ensure on-time, accurate dispatching and delivery, including oversight of route optimization and last-mile logistics execution.
3PL Oversight: Manage relationships and performance of third-party logistics partners to guarantee quality and reliability.
Data-Driven Decision Making: Leverage analytics to inform operational strategies, identify trends, and implement measurable improvements.
Cross-Functional Collaboration: Partner with Customer Experience, Product, and Engineering to streamline processes and ensure seamless order fulfillment.
Continuous Improvement: Foster a culture of innovation and accountability, improving safety, quality, cost efficiency, and scalability of warehouse operations.

Benefits

Health Insurance coverage
PTO policy and paid sick days
Stock Options Plan granted on Day 1
Eligible for bi-annual performance bonus
Family leave fully paid
Compassionate Leave: 3-5 days each time the need arises
A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
Wellness perks: access to fitness subsidies to build a healthy lifestyle
Personalized Spanish coach
Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical